In this 1h 30 minutes long project-based course, you will learn how to get inspired and generate new ideas, turn your idea into full concept, as well as visualizing your product using Sketch Up Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Salesforce Reporting focuses on how the micro-level changes in Salesforce affect the macro level of the user experience. In this course, you will focus on creating custom objects, field dependencies, and work flows to track accounts or services. It is also important that you maintain data clean for your organization and you will work with creating reports, managing data, and creating full reports and dashboards. Lastly, you will focus on your customer base with Salesforce Service Cloud to maintain engagement through your services. The course includes in-depth readings and practical application activities within Salesforce's Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments.

Artificial intelligence (AI) and machine learning (ML) have become an essential part of the toolset for many organizations. When used effectively, these tools provide actionable insights that drive critical decisions and enable organizations to create exciting, new, and innovative products and services. This is the first of four courses in the Certified Artificial Intelligence Practitioner (CAIP) professional certification. This course is meant as an entry point into the world of AI/ML. You'll learn about the business problems that AI/ML can solve, as well as the specific AI/ML technologies that can solve them. In addition, you'll get an overview of the general workflow involved in machine learning, as well as the tools and other resources that support it. This course also promotes the importance of ethics in AI/ML, and provides you with techniques for addressing ethical challenges. Ultimately, this course will get you thinking about the "why?" of AI/ML, and it will ensure that your more technical work in later courses is done with clear business goals in mind.

This course is designed to start you on a path toward future studies in web development and design, no matter how little experience or technical knowledge you currently have. The web is a very big place, and if you are the typical internet user, you probably visit several websites every day, whether for business, entertainment or education. But have you ever wondered how these websites actually work? How are they built? How do browsers, computers, and mobile devices interact with the web? What skills are necessary to build a website? With almost 1 billion websites now on the internet, the answers to these questions could be your first step toward a better understanding of the internet and developing a new set of internet skills. By the end of this course you’ll be able to describe the structure and functionality of the world wide web, create dynamic web pages using a combination of HTML, CSS, and JavaScript, apply essential programming language concepts when creating HTML forms, select an appropriate web hosting service, and publish your webpages for the world to see. Finally, you’ll be able to develop a working model for creating your own personal or business websites in the future and be fully prepared to take the next step in a more advanced web development or design course or specialization.

Sending and receiving emails efficiently is a valuable skill in the modern workplace. Many times, people find themselves sending out routine information to clients and employees which can lead to repetitious email communication. This project is designed to help you become more efficient with your email composition practices in order to save valuable time throughout the workday. By the end of this project, you will streamline your email processes for regular communication processes. You will do this by setting up contact labels to easily disseminate information to a large group, creating email templates to quickly compose routine emails, and by creating filters to automize inbox organization. This hands-on experience will allow you to explore some of the more advanced features of Gmail and how they can be best utilized in the workplace. By taking advantage of these advanced features of Gmail, you will be able to streamline the dissemination of routine information improves overall inbox organization in order to better prioritize urgent emails.

By the end of this project, you will create a candlestick chart with open, high, low, and close data from the stock market, and you will also set up an auto-refresh function to get the live data. Your new skills will help you create an informative candlestick chart in Microsoft Excel to reflect trends in the stock market.

Do you need to write more easily and effectively in English? This course will provide the tools to help you do just that. You will develop your personal voice in your writing. You will develop strategies to plan and produce clear, understandable text. You will learn and practice specific writing skills to use in different types of business communications including cover letters, mission and vision statements, proposals , instructions and reports. You will organize, design and write clear text for Power Point Productions. Writing skills include how to choose correct noun and noun modifiers; how to choose correct verb forms and tenses; how to write a variety of clauses and sentences. As you work through the course, you will complete self- and peer-evaluations. Many of the peer assignments will have 2 or more options so that you can choose the best path depending on your current situation. Through a combination of lectures, quizzes, supplementary resources, practice and performance, you’ll gain the skills and confidence to write well in English for your business and professional purposes.

This course lays out the skills and knowledge necessary to develop a marketing-driven sales enablement strategy, for beginners or those looking to hone their skills. You’ll learn the basics of sales enablement, and how to align your marketing and sales team under the same strategy and goals. You’ll learn ways to make the connection with your buyers and use content as an effective sales tool. The course will teach you about automation tools to use in your sales enablement strategy and about how to enable continued customer success after a sale. By the end of this course you will be able to: • Describe what sales enablement is and why it's important • Create a vision and goal that can motivate and align sales and marketing teams • Develop a lead qualification framework • Create an SLA • Plan and run effective ‘smarketing’ meetings • Identify your target audience • Develop a buyer persona • Use the jobs-to-be-done framework to understand your buyer • Create a hero statement to connect with your buyer • Develop a content strategy to increase your sales team efficiency and velocity • Plan a company-wide content creation initiative • Write impactful content • Enable ongoing customer success • Identify technology needs for sales enablement • Develop your technology strategy for sales enablement This course will help you build a solid foundation for developing a sales enablement strategy and working effectively with your sales and marketing teams. The course is intended for anyone interested in jumpstarting their career in sales - whether you’re changing careers and looking for an entry-level role, or want to hone your skills in your current role as a sales representative. It does not require any background knowledge or experience to get started. Throughout the course, you will complete exercises that allow you to apply the skills you have learned in a practical way, such as evaluating a lead qualification framework, planning a “smarketing” meeting, creating a buyer persona, and writing an email to potential customers. You will compile your work and submit it as a project at the end of the course.

We live in a globalised world of continuous change. Your ability to successfully manage change will allow you to have a positive impact on your work and your life. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessment) this course will teach you how to effectively influence change by developing a ‘change mindset’, creating a productive change cycle, and leading yourself and others on the change journey. You will learn how to re-imagine change by redefining the change problem and developing a balanced and reflective change mindset. Change is inevitable but you can influence how it affects your organisation.

At the end of this project, you will be able to use the different features in Microsoft Word to create a lesson plan. You will be able to create a table with content. Additionally, you will be able to add a hyperlink, insert a video, and use your Word Document as a template. The skills you will learn in this project will be helpful for you to use Microsoft Word in a personal or professional context.