Welcome to Diversity & Inclusion for HR Professionals. In this course we will review the changing landscape of the workplace and discuss the current change drivers that make Diversity and Inclusion an important focus for your organization. We will explore strategies for creating an inclusive climate and a sense of belonging, and how bias and microaggressions can be mitigated. Finally, we will explore the business case for Diversity and Inclusion strategies, and you’ll have the opportunity to develop a DEIB tailored to your organization and situation. Learning goals for this course include: - Recognize the impact of DEIB on company culture - Recognize how conscious and unconscious bias can impact the workplace - Identify how thought diversity supports innovation and challenges conformity - Develop a Diversity, Equity, Inclusion and Belonging Plan for your organization - Explore why innovation is the currency of the future

The purpose of this course is to help individuals and organizations survive when confronted with disruptive technologies that threaten their current way of life. We will look at a general model of survival and use it to analyze companies and industries that have failed or are close to failing. Examples of companies that have not survived include Kodak, a firm over 100 years old, Blockbuster and Borders. It is likely that each of us has done business with all of these firms, and today Kodak and Blockbuster are in bankruptcy and Borders has been liquidated. Disruptions are impacting industries like education; Coursera and others offering these massive open online courses are a challenge for Universities. In addition to firms that have failed, we will look at some that have survived and are doing well. What are their strategies for survival? By highlighting the reasons for the decline of firms and industries, participants can begin to understand how to keep the same thing from happening to them. Through the study of successful organizations, we will try to tease out approaches to disruptions that actually work. Our ultimate objective is to develop a strategy for survival in a world confronting one disruptive technology after another.

Whether you are currently a manager or not, you should now be ready to learn to play a leadership role in a multinational team. Leadership is more than management, and culture greatly affects what is expected of leaders. For instance, some cultures expect their leaders to give directives; others expect them to facilitate so that everyone on the team has a chance for their voice to be heard. No matter which way they lean, you are likely to hear “that’s just the way it’s done” if you try to shake things up. Leadership requires adapting your style to build comfort from team members with different backgrounds than yours while also helping change the narrative for people who don’t want to adapt to your strengths. You need to help others find the levers to pull that work for them to adjust to a cross-cultural environment. As leaders you also need to be constantly learning to prepare for the inevitable changes of the future? By looking into the future, how will different cultures grow, and how will climate change and technology fundamentally alter the line between physical and virtual space. What will all this mean for multinational team leadership in the future?

PART 1: Job Design, Selection Criteria, Sourcing and Attracting Talent The first step in a recruitment strategy for developing a diverse and inclusive workforce commences with the decision that a job or role is needed, either an existing or new position. In this course, you will learn that unconscious bias is often most evident in the language of job descriptions, selection criteria, and job advertisements. The words and phrases used when writing these materials can unintentionally make certain groups of people feel excluded from applying. You will learn to detect limiting language and develop resources that attract a diverse and capable candidate pool. This course will also introduce you to alternative applicant sourcing strategies, including online platforms and communities. This course represents 'Part 1' of the two-part Diversity and Inclusion Recruitment Strategy series offered by the University of Western Australia. It is also one of four that comprise the Recruiting for Diversity and Inclusion Specialization. Complete all four courses to gain an in-depth understanding of this fascinating and important topic.

Moving to the cloud creates numerous opportunities to start working in a new way and it empowers the workforce to better collaborate and innovate. But it’s also a big change. Sometimes the success of the change hinges not on the change itself, but on how it’s managed. This course will help people managers to understand some of the key challenges associated with cloud adoption, and provide them with a verified in-the-field framework that will assist them in supporting their teams on the change journey. By addressing the human factor of moving to the cloud, organizations increase their chances of realizing business objectives and investing in their future talent.

How do we make decisions as consumers? What do we pay attention to, and how do our initial responses predict our final choices? To what extent are these processes unconscious and cannot be reflected in overt reports? This course will provide you with an introduction to some of the most basic methods in the emerging fields of consumer neuroscience and neuromarketing. You will learn about the methods employed and what they mean. You will learn about the basic brain mechanisms in consumer choice, and how to stay updated on these topics. The course will give an overview of the current and future uses of neuroscience in business.

Do you (or do you want to) work on a multinational team? Do you want to become a manager or improve your current management style to get better results? Are you unsure if culture is impacting your ability to communicate and collaborate? If you answered yes to any of these questions, then this course – and its associated specialization – is for you! We have entered an era where multinational and cross-cultural teams are now the norm. As a result, it is nearly impossible to conduct business without interacting with people from places far from home. In order to be an effective manager, one must understand the challenges that arise because of culture, how to navigate them, and, most importantly, turn them into opportunities for success. Thankfully, this is not new. We all have a culture that is unique to ourselves and we have all been part of a team with people different than ourselves. The secret truth is that this has always been an essential tool. We are lucky that now we have incentive to examine it and build the skills to use it. So if you’re ready to learn all about how to be a more effective and valued manager of multinational teams, join us and fill your cross-cultural toolbox!

At the end of this project you will be able to create a successful and informative PowerPoint presentation that will keep your audience’s attention. First, you will learn how to start a basic PowerPoint presentation. Then, you will learn how to add informative content to your presentation before you will also learn how to add engaging visual support to your presentation. Additionally, you will learn a few easy methods to make your slide transitions smoother and more appealing to your audience. Creating an informative Microsoft PowerPoint will ensure your audience stays attentive and engaged during your presentation and retains as much information as possible.

《中级汉语(商务篇)》慕课是为汉语水平达到HSK三级的外国留学生制作的汉语学习慕课。它以汉语语言知识和交际技能为主要教学内容，培养留学生在一般工作情景和真实商务情境中运用汉语进行交际的能力，将生活汉语与商务汉语有机融合，情境设计贴近飞速发展的科技和商务生活，能同时满足留学生日常生活、学习和工作的需求。语法内容涵盖了HSK 三、四、五级考纲中的所有语法重点及要点；语料新鲜而实用，以HSK三、四、五级词汇为主。学习结束后汉语能达到HSK四、五级的水平，并兼具生活和基本商务交际语言技能。 The MOOC of Intermediate Business Chinese is designed for the Chinese language learners who have reached HSK level 3. The MOOC presents lively, authentic, and up-to-date dialogues for daily conversations and business communications. The contents integrate trendy technologies with real-life situations that can be applied to everyday lives, language classrooms, and working places. The course also covers all the key grammar points and patterns in HSK level 3-5. Students are expected to reach HSK level 4-5 when they complete the course and be able to effectively communicate in daily lives and professional settings from intermediate-mid to advanced-low levels.

SAP Customer Engagement and Discovery is the third course in the SAP Technology Consultant Professional Certificate program. The course introduces you to SAP Activate methodology and teaches you how to engage with customers and work with them in exploring how to achieve their transformation goals. You’ll learn how to gather information and insights about a customer’s business, technology, and data. You’ll investigate SAP’s fit-to-standard analysis approach. You’ll consider how to accurately understand and assess a client’s needs. And you’ll look at SAP’s Customer Journey Roadmap, which includes how to identify and communicate the value of a solution to stakeholders and get signoff. By the end of this course, you will be able to: Describe the key elements of the SAP Activate methodology and Customer Engagement Model. Explain the program planning and set up activities for a typical SAP customer project. Explain what a technology consultant does in the Customer Engagement and Discovery phase of SAP projects. Explain how to gather relevant information and insights about customer strategy, objectives, processes, technology, and data. Describe how to conduct discovery workshops and interviews. Explain SAP's fit-to-standard approach and key preparation activities and develop a Customer Journey Roadmap. Identify and communicate the business value of a proposed SAP solution.