In this course, learners develop a solid understanding of how national cultures shape international human resource management, international marketing, and international business generally. The course provides an overview of international culture, human resource management (HRM), and marketing. This may seem like a peculiar grouping of topics, but successful international HR management and marketing are highly dependent on national culture. Without understanding a people’s culture, managing and selling to those people is fraught. In the first module, the many determinants of national culture are explored as well as the dimensions or characteristics of a nation’s culture. In the next module, we review the various organizational structures appropriate for international business before turning to the HR challenges of managing a diverse population of international employees. In the final two modules, we explore the many challenges of international marketing across nations and across cultures.

By the end of this guided project, you will be fluent in creating Program stakeholders Management artefacts for the Planning Phase for diverse programs. You will utilise a logical diagramming plan in an agile environment to develop the solution. This will enable you to identify and classify the required components for stakeholder planning and management. Furthermore, it will help develop a structural model for learning about the field of Program Management. If you are interested in building up the knowledge leading to this guided project, the following is the link to: [ Developing Programme Management Blueprint with ClickUp] https://www.coursera.org/projects/program-blueprint [Advanced Programme Planning Phases Framework in ClickUp] https://www.coursera.org/projects/program-advanced-planning This Guided Project is essential for individuals wanting to learn about the field, or looking to transition into working in Program Management. This guided project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in an agile environment with ClickUp to engage in a hands-on learning experience.

HubSpot is a system you can use to manage all of your contacts no matter what type of business you are in. You can use the free app to assist you in marketing and sales. The integrations to your email make the program easy to use. You can build your team and follow up on contacts easily. This hands on course will have you all set to go with your contacts right now! By the end of your time in this project you will have a Customer Relations Management system set up with HubSpot. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

By the end of this project, you will be able to lead team idea generation with reverse brainstorming in Miro. To do this, you will gain hands-on experience in Miro while you apply guided brainstorming strategies that focus on problems so that they can be identified and prevented before a product goes live. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

By the end of this course, learners are provided a high-level overview of data analysis and visualization tools, and are prepared to discuss best practices and develop an ensuing action plan that addresses key discoveries. It begins with common hurdles that obstruct adoption of a data-driven culture before introducing data analysis tools (R software, Minitab, MATLAB, and Python). Deeper examination is spent on statistical process control (SPC), which is a method for studying variation over time. The course also addresses do’s and don’ts of presenting data visually, visualization software (Tableau, Excel, Power BI), and creating a data story. Material features online lectures, videos, demos, project work, readings and discussions. This course is ideal for individuals keen on developing a data-driven mindset that derives powerful insights useful for improving a company’s bottom line. It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations. It is the second course in the Data-Driven Decision Making (DDDM) specialization. To learn more about the specialization, check out a video overview at https://www.youtube.com/watch?v=Oi4mmeSWcVc&list=PLQvThJe-IglyYljMrdqwfsDzk56ncfoLx&index=11.

Students will learn the key principles of public procurement with public entities, including national international organizations. This course also illustrates practical examples and models on understanding the processes and procedurals of public procurement. Through the course, students will learn practical information such as registering as vendors and finding and bidding for opportunities. Week 1 : Global Public Procurement Introduction Week 2 : WTO, GPA, FTA, and Procurement Regulations Week 3 : U.S. Government Procurement Market & Regulations Week 4 : US SBA, GSA MAS/VA Contract Process & Procedural Week 5 : UN public Procurement Week 6 : Business Development Strategy for Global Public Procurement

This course provides an engaging and methodical insight into the past and present cultural and commercial music industry developments, directions, and trends. It will equip the students with the knowledge and skills necessary to appreciate, understand and more productively participate in today’s music industry field.

The fourth course in the Salesforce Sales Operations Professional Certificate — Reports, Dashboards, and Customer Success in Salesforce — is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, how to use tools in Salesforce to improve customer service at a business, how to leverage data in Salesforce to improve the overall performance of a sales team, and the path to becoming a Salesforce administrator. This fourth course goes into more depth on how a sales operations specialist would use Salesforce Service Cloud to support a variety of different customer service needs. You will learn the basics of effective customer support, and you will leverage a variety of new tools available in the Salesforce Service Cloud to effectively manage customer relationships. This course also goes into more depth on how a sales ops specialist would use Salesforce Reports and Dashboards to support a variety of needs from a sales team manager to track, improve, and forecast the overall performance of a sales team. You will learn how to use filters to produce custom reports in Salesforce, and then discover how to visualize that data effectively through the use of charts and dashboards.  For this course, it is recommended (but not required) that you have some background knowledge of sales and CRM, as well as an understanding of the basics of Salesforce platform navigation. If you're a total beginner with these concepts, you can still be successful in this course — however, it might require some additional work on your part. By enrolling in this course, you are taking the next step to kickstarting your career in Salesforce. Congratulations on continuing this exciting journey!

This course will review the drivers of healthcare cost and solutions that have been proposed to address cost, quality and value of health care. Many point blame for high costs on payment models that pay healthcare providers for every service they provide to patients, essentially paying more for volume and service intensity. This is called a Fee for Service (FFS) payment model. Some solutions, arguably the more sustainable solutions, are the combined strategies of new payment models, care management, insurance plan designs, consumer engagement tools, and technology. Using that information we will explore various situations, showcasing coordinated care and payment strategies that can be implemented to improve patient health and the cost of delivery of healthcare services. By the end of this course, the learner should be able to: 1. Identify the drivers and trends of healthcare spending from the perspective of various stakeholders, including medical providers, insurers, government and private purchasers and payments 2. Critically assess the impact of strategic and financial approaches that have been put in place by the ACA and the various modifications. 3. Evaluate how healthcare payment models currently work and the new direction that value-based payment is taking. 4.Identify how financial and non-financial metrics can be appropriately combined to improve a healthcare stakeholders’ value proposition.

In this project, you will set up a workspace in Clockify to track billable hours for a small business. Clockify is a great free software for time tracking and generating reports. It will help your business stay organized and prepare for future growth. Note: This course works best for learners who are based in the North American region. We’re currently working on providing the same experience in other regions.