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International and Cross-Cultural Negotiation
All of us are aware that cultural differences are significant and that they affect how we interact with others in business and in leisure activities. But what is culture exactly, and how does it impact on negotiation, in particular?
This course will help you to be more precise about different dimensions of culture, from one region or country to another, while helping you to avoid simplifications, clichés and stereotypes. It will also lead you to a better overall awareness of your own culture.
In addition the course modules will guide you to a better understanding of when and how cultural differences are likely to influence the different dimensions of a negotiation - the people, problems and processes. Armed with that understanding, your awareness, preparation and strategy will be enhanced when you are faced with negotiators from cultures and regions different from your own. Your ability to anticipate and react, your negotiation flexibility, will be improved and refined.
The course also gives you a concrete look at quite different national and regional negotiation styles (we look at the French, Chinese, North American and Middle Eastern). In addition, an examination of negotiation in two multicultural settings (European Union institutions, on the one hand, and the recent COP 21 climate conference in Paris, on the other) highlights the importance of well-designed negotiation processes for getting both efficiency and fairness.
Strategic Sales Management Final Project
Welcome to Course 5 – Strategic Sales Management Final Project.
In this course, you’ll develop the final project of the specialization, which is an application of the whole set of concepts, models, frameworks, tools, and techniques discussed and practiced through the four previous courses.
A business case provides the business context to serve as the reference to support your analyses regarding strategy, marketing, and sales integration. The case is adapted from a real-life experience. Having developed these analyses, you will follow the project instructions that lead you to the application of the concepts you have learned so far, and proceed to the sales planning processes to support the development of a sales guidelines, which will support the sales planning process in a later moment.
The primary learning outcome of this course is to master concepts application to create sales guidelines, based on a structured analysis of a business case. The sales guidelines serve as the background of a sales plan structure, and they also connect the sales planning process to the strategy, at the same time that supports the development of a sales plan at a later moment.
Whereas the sales plan structure may not be a detailed sales plan, it will provide all the aspects necessary to develop the sales plan later.
The project will be peer-reviewed, and the instructions to develop it also bring the rubrics to develop the review.
Program Gate Reviews with ClickUp
By the end of this guided project, you will be fluent in creating Program Gate Review artefacts for the Planning Phase for diverse programs. You will utilise a logical diagramming plan in an agile environment to develop the solution. This will enable you to identify and classify the required components for phase reviews. Furthermore, it will help develop a structural model for learning about the field of Program Management.
If you are interested in building up the knowledge leading to this guided project, the following is the link to:
[ Developing Programme Management Blueprint with ClickUp]
https://www.coursera.org/projects/program-blueprint
[Advanced Programme Planning Phases Framework in ClickUp]
https://www.coursera.org/projects/program-advanced-planning
This Guided Project is essential for individuals wanting to learn about the field, or looking to transition into working in Program Management. This guided project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in an agile environment with ClickUp to engage in a hands-on learning experience.
Forecasting Skills: See the Future Before it Happens
For many people, the future comes as a surprise – or even a shock. But with strong forecasting skills, YOU can avoid future shock. You can adapt faster, and become better prepared to benefit from change.
In this course, you’ll build your future forecasting skills. You'll learn how to turn groups of "signals" (clues about the future) and "drivers" (global forces that influence the direction of change) into compelling future forecasts. Forecasts help you discover new possibilities and opportunities for yourself, your company, or any community you want to inspire to make a better future.
You'll also learn how to write future scenarios. Scenarios take forecasts one step further. They spark imagination and tell a story about what might happen if a forecast comes true. Scenarios help you evaluate: Is this a future I'm ready for? Is this a future I want?
Leading futurists from the Institute for the Future will show you exactly how it's done. They'll share with you the forecasts and scenarios they’re most excited about right now, and walk you through the key steps they took to create them. Then, it's your turn! You'll create a forecast and a scenario on any future topic you choose.
How will you benefit from taking this course? With strong forecasting skills, you'll get better at seeing the future before it happens. You'll be ready to consider possibilities that others never see coming or refuse to accept. You'll be able to help others prepare for and adapt to the future. You can decide which futures you want to make more likely, and which futures you want to prevent.
Many thanks to the Enlight Foundation and the Enlight Collaborative, which provided a grant to support the creation of this course.
Create a Brand Awareness Survey in Qualtrics
By the end of this project, you will discover how to create a basic Brand Awareness and Performance survey in Qualtrics. This study will help you gauge the overall success of your brand’s marketing initiatives to date or measure current awareness levels for future campaign launches.
The brand is the center of an organization. Therefore, Brand Awareness and Performance studies are often a crucial tool in understanding your target market’s perception of your brand. These studies will help you develop a deep understanding of customer perceptions and help you visualize how customers and prospects feel about key competitors.
Upon completing this project, you will be able to design a basic Brand Awareness & Performance survey in Qualtrics.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
Use Power Bi for Financial Data Analysis
In this project, learners will have a guided look through Power Bi dynamic reports and visualizations for financial data analysis. As you view, load, and transform your data in Power Bi, you will learn which steps are key to making an effective financial report dashboard and how to connect your report for dynamic visualizations. Data reporting and visualization is the most critical step in a financial, business, or data analyst’s functions. The data is only as effective if it can be communicated effectively to key stakeholders in the organization. Effective communication of data starts here.
Cost and Economics in Pricing Strategy
How much should you charge for your products and services? Traditionally, businesses have answered this question based on the cost to produce or provide their goods and services. This course shows you the economic factors behind pricing based on cost and the pros and cons of a cost-based pricing approach. Developed at the Darden School of Business at the University of Virginia, and led by top-ranked Darden faculty and Boston Consulting Group global pricing experts, the course provides the practical and research-based models and methods you need to set prices that maximize your profits.
By the end of this course, you’ll be able to:
--Apply knowledge of basic economics to make better pricing decisions
--Recognize opportunities for price discrimination—selling the same product at different prices to different buyers—and recommend strategies to maximize sales and profits
--Calculate three types of price elasticities to determine the impact of price on demand
--Analyze and apply different pricing models
-Cost-plus pricing
-Marginal cost-plus pricing
-Peak-load pricing
-Index-based pricing
--Evaluate the impact of channel intermediaries and customer lifetime value on pricing
Use Canva to Design Digital Course Collateral
By the end of this project, you will create digital course collateral for use in your digital courses. You will be able to incorporate a color scheme, images, and other design elements for aesthetically pleasing and value-added course collateral. This course will include intermediate to advanced level skills using the free version of Canva. You will create a course promo graphic, a fillable PDF, a worksheet, and a course certificate for your digital course collateral in this project.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
European Business Law: Competing in Europe
About this Course
This six-week course titled Competing in Europe is the third in a series of three exploring some of the main business aspects of European Union law. Besides providing learners with a sound knowledge base of European laws and regulations, the series explores business considerations within a broader perspective by including inputs from leading law practitioners in the field. More specifically, the third course discusses how to compete on the internal market and protect your brand, product or invention. It includes legal disciplines such as Intellectual Property law (IP law), Competition law and specific branches within Public law, such as public procurement and state aid.
At the end of this course, you will have a basic understanding of how to:
• Find and understand relevant laws and regulations governing the internal European Union market
• Protect and defend a company’s products, brands and inventions by obtaining and licensing trademarks and patents
• Create a competitive edge for a company and apply the basic principles of EU competition law
• Construct and present a persuasive legal argument
About the Series
The Lund series in European Business Law ranges from considering the basic structures and principles of the European Union to focusing on specialized areas of European Union law. The first course, Understanding the Fundamentals, examines the core structures and principles of the European Union. The second course, Doing Business in Europe, examines legal areas such as Company law, Labour law, Tax law, Environmental law and Private International law, and how they tie in to doing business in Europe. All three courses can be taken independently or in sequence depending on your needs and preferences.
To keep up to speed on the course series, visit our Facebook page at:
https://www.facebook.com/eblmooc/
Syllabus and Format
Each course consists of a number of modules where one module represents about one week of work. A module includes a number of lectures and readings, and finishes with an assessment – a quiz or a peer graded assignment. The assessments are intended to encourage learning and ensure that you understand the material of the course. Participating in forum discussions is voluntary.
Course I - Understanding the Fundamentals
Module 1. Introduction
Module 2. Legal Method and Sources
Module 3. Constitutional Freedoms and Fundamental principles
Module 4. Enforcement of EU Law and Judicial Review
Module 5. Freedom of Movement
Module 6. The External Dimension
Course II - Doing Business in Europe
Module 1. Making Business Transactions
Module 2. Establishing a Company
Module 3. Employing and Working in Europe
Module 4. Paying Taxes and Complying with Environmental Standards
Module 5. Resolving Cross-border Disputes
Module 6. Case Clinic
Course III - Competing in Europe
Module 1. Obtaining Trademarks
Module 2. Defending Patents
Module 3. Competition: Illegal Agreements
Module 4. Competition: Abuse of Dominance and Mergers
Module 5. Selling to the State and State Aid
Module 6. Advocacy and Legal Writing
Lund University
Lund University was founded in 1666 and has for a number of years been ranked among the world’s top 100 universities. The University has 47 700 students and 7 500 staff based in Lund, Sweden. Lund University unites tradition with a modern, dynamic, and highly international profile. With eight different faculties and numerous research centers and specialized institutes, Lund is the strongest research university in Sweden and one of Scandinavia's largest institutions for education and research. The university annually attracts a large number of international students and offers a wide range of courses and programmes taught in English.
The Faculty of Law is one of Lund University’s four original faculties, dating back to 1666. It is a modern faculty with an international profile, welcoming both international and Swedish students. Education, research and interaction with the surrounding community are the main focus of the Faculty’s work. The connection between the three is particularly apparent in the programmes and courses offered by the university, including the university’s MOOC course in European Business Law. The students get the chance to engross themselves in traditional legal studies, while interacting with both researchers and professionally active lawyers with qualifications and experience from various areas of law.
The faculty offers three international Masters: two 2-year Master’s programmes in International Human Rights Law and European Business Law, and a 1-year Master’s in European and International Tax Law. Students from around 40 countries take part in the programmes which offer a unique subject specialization within each field, with highly qualified researchers and professional legal practitioners engaged in the teaching.
The Master’s programme in European Business Law provides an in-depth understanding of both the practical and the theoretical aspects of business law within the European Union. The programme provides both general and specific knowledge of the European Union legal framework, which is necessary for students intending to work as legal advisors or business decision-makers. The programme is delivered in English and is open to students with at least a three year degree in Law (Bachelor, LL.B, or equivalent) who want to specialise in European economic and business law.
The MOOC course in European Business Law is a great course to start with for students intending to apply for the Master’s programme in European Business Law. Even though the MOOC course does not grant credits previous knowledge of the subject is considered upon admission to the master’s programme. For more information about the Master’s programme in European Business Law see https://www.law.lu.se/#!meb
Brand Marketing and SEO Tools using Wix
In this project we are going to design a company brand using Wix’s website builder, branding and marketing tools, and their SEO (search engine optimization) tools. By the end of this project you will feel confident and capable in improving the strength of your company’s brand and your website’s search ability.
Wix is a free website building platform that combines professional designs with easy to use editing features. In addition to their website building capabilities, Wix can also help you build your brand through a wide variety of helpful marketing tools included on their platform. Whether you’re designing a logo or business cards, trying to send out fun and informative emails, or trying to create posts for social media, Wix can do it all. Wix even has a number of search engine optimization (SEO) tools which can help you increase your website’s visibility on web search engines.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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