In the final project for the Sales Operations/Management Specialization, learners will be asked to apply the knowledge they have obtained by performing a critical analysis of a real-world business. Learners are to select a business that has a sales function/operation. The learners are to identify the manager responsible for the sales function (typically called a Sales Manager) and interview this person on the sales management practices at this firm.

By the end of this project, you will create an interactive Gantt chart to plan a Birthday party event using Wrike. You will also be able to follow the general interface of Wrike to create your own spaces, folders, projects, and tasks. You will develop organizational skills that aid you in managing several tasks and projects simultaneously. The target for this guided project is to complete a Gantt chart to plan for a project. Gantt charting allows you to follow up on your tasks and gives you an idea of the duration of each task compared to one another. This guided project is for beginners who want to organize and manage several projects including project managers, team leaders, and entrepreneurs. It’s also a great tool to use to organize your day to day activities in general. It will benefit your career development by aiding you to follow up with all of your projects and tasks in one place. It will also help you organize and align your team members and/ or employees. Wrike is an online software that enables you to add all of your important projects and events in your personal and professional lives. It gives you several methods of preparing and viewing the information you add to it including assigning tasks to team members and adding deadlines.

Being a successful professional requires creative, innovative, and entrepreneurial thinking, and to continually have a problem-solving mindset. As a systems thinker, you are expected to engage complex problems from multiple perspectives and different angles, viewing them holistically. This course exposes the student to a variety of tools used to engage stakeholders, collect data, and more deeply understand the community. This course will have three modules. Techniques for Data Collection will reinforce the importance of built trust and rapport with your client and stakeholders, which in turn creates buy in. Students will then learn how to enter a community, conduct rapid assessments to provide a snapshot of the community or organization, and maintain ethical conduct throughout. System Mapping & Analysis will focus on mapping systems and stakeholders, two different techniques that are useful to visualize systems and identify and evaluate a network of stakeholders. Finally, in Conducting Interviews & Surveys, students will learn different techniques to collect information. From focus group interview to one-on-one interviews, to surveys, systems thinkers need a mix of approaches in their toolbox to identify assess needs and assets, engage stakeholders, and collect information throughout all phases of project implementation.

It is during the shortlisting and interviewing processes, which are typically undertaken by a single panel, that candidates most often report being unfairly assessed during recruitment efforts. In this situation, it is often revealed that personal characteristics, such as age, gender, or race, rather than relevant characteristics, such as skills and experience, fed into a particular decision about who to hire. In this module, you will learn how unconscious bias can affect the shortlisting and interview processes. You will become familiar with various practical strategies and techniques to forward a fair and merit-based assessment of all candidates. This course represents 'Part 2' of the two-part Diversity and Inclusion Recruitment Strategy series offered by the University of Western Australia. It is also one of four that comprise the Recruiting for Diversity and Inclusion Specialization. Complete all four courses to gain an in-depth understanding of this fascinating and important topic.

By the end of this project, you will learn how to create a Storyboard from scratch using the free version of Canva. A storyboard is a graphic organizer that consists of illustrations or images displayed in sequence for the purpose of pre-visualising a motion picture, animation, motion graphic or interactive media sequence. You will be able to incorporate a color scheme, images, and other design elements for aesthetically pleasing and value added business marketing collateral. We can use Canva to complete this project because it provides all the tools you need to create an organized and visually appealing product while offering a variety of options for sharing and collaboration. You will learn how to plan and organize your ideas and utilize graphic design tools as you create a Storyboard template for your next visual experience. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

In large companies there are usually many requests for new equipment on a monthly basis, and it takes a lot of steps before an employee gets the wanted piece of equipment. This project can help you turn the boring, repetitive business process into a quick solution with just a few clicks. In this 1-hour long guided project, you will learn to create a SharePoint list and set up Power Automate flows for the following process: when an employee of your imaginary company wants a new piece of equipment, they will create a request in SharePoint and if it exceeds a certain amount of money, the general manager must approve it. At the end of the month, all requests are collected into an HTML table and sent via email to the department in charge of ordering the equipment, and the person who made the request receives an email that their request has been approved and the equipment will be ordered. Since this project uses SharePoint (an Office 365 service) and Power Automate (part of the Microsoft Power Platform), you will need access to a Microsoft account and a Microsoft 365 Developer Program subscription. In the video at the beginning of the project you will be given instructions on how to sign up for both. Let’s get started with automating manual, time-consuming business processes!

Markets begins with one of the most common and important elements of the financial system – interest rates. You will learn why interest rates have always been a key barometer in determining the value of everything. You will explore the changing influence of interest rates; the impact of interest rates on consumption, investment and economic growth; and the bizarre realities of negative interest rates. Markets explains how interest rates change the value of all financial instruments, highlighting the role of the bond and stock markets that have toppled empires. We take a closer look at the equity pricing models and equity markets that reverberate across the globe, and explore everything from the first stock ever issued – by the Dutch East India Company – to the little-understood but powerful derivative securities market. By the end of the course, you will have developed insight into the intersections of the financial markets with worlds of policy, politics, and power. You will have demonstrated that insight by teaching an important financial concept and translating a financial product or transaction to someone who will clearly benefit from your advice.

Project Management is a fundamental theme to understand and work in any business environments. Once projects are properly planned, the job of a Project Manager is just started. Indeed, PMs need to properly control, re plan, and manage risks during the execution of the project. During the course, the Earned Value Management System – the standard and most diffused technique to properly manage time and cost in a project – is presented. In doing so, the concepts of BCWS (the time-phased budget), the BCWP (the earned value) and ACWP (the actual costs of what has been performed) are introduced along with the main indicators that help managers in taking decision on how to replan the projects according to the estimation at completion. Finally, the main approaches to identify and manage risks are introduced along with the closing phase.

In this 1 hr 40 mins long project-based course, you will learn about the process of developing a new product for start-up companies, and small and medium-sized enterprises (SMEs). You will learn about idea generation and the evaluation processes in product development by using an idea generation model and online resources like Google Trends and Amazon. You will use methods to evaluate your product concept through market segmentation, growth potential, and the competition to your product. You will also evaluate a supplier and the cost to your product by analyzing component prices and production rates. By the end of this project, you will be able to create a full retrospective plan for the product launch and understand how and why the specifications are done. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

In this course, you’ll learn the key components of modern-day investment strategies which utilize fintech. Professors Natasha Sarin and Chris Geczy of the Wharton School have designed this course to help you understand the complex structure of payment methods and financial regulations, so you can determine how fintech plays a role in the future of investing. Through analysis of robo-advising and changing demographic forces, you’ll learn how basic elements of trust underlie complex choice architecture in investments and impact investing. You’ll also explore payment methodologies and how fintech is emerging as an entrepreneurial solution to both investments and payment systems. By the end of this course, you’ll be able to identify different financial technologies, and understand the dynamic between the innovations and regulations, and employ best practices in developing a fintech strategy for yourself or your business. No prerequisites are required for this course, although a basic understanding of credit cards and other payment methods is helpful.