Learning and Talent Specialist

URPOSE:

Reporting to the Group Learning, Talent and Leadership Development Manager, the role will be responsible for coordinating, supporting and strengthening employee development, training delivery and talent initiatives.

PRIMARY RESPONSIBILITIES:

Conduct training needs analyses and identify competency gaps to determine appropriate interventions for individuals and teams across the Group.

Develop and coordinate the training plan and training calendar in liaison with Business Partners and Heads of departments, regulators and partners.

Design, review and deliver engaging training programs and courses in various formats (in-person, virtual, e-learning).

Manage the Learning Management System (LMS), ensuring accurate course content, tracking, and reporting.

Collaborate with internal stakeholders and external vendors to source or create effective learning solutions.

Evaluate the effectiveness of training programs and use feedback to drive continuous improvement.

Conduct and track return on investment evaluations for identified programs

Facilitate talent management and review process, succession planning, and coordinate the implementation of individual development plans (IDPs).

Coordinate leadership and management development initiatives including on-the-job training, mentorship and coaching.

Support culture initiatives aligned with departmental and organizational goals.

Track budget expenses for L&D and other key learning and talent metrics and provide monthly and quarterly insights e.g. learning report, professional subscriptions, identified successors and implementation of the IDPs

Any other assignment that may be delegated from time to time.

Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements

Education Bachelor’s Degree

Bachelor’s degree in Human Resources, Education or Social Science

Professional Qualification

KNEC Diploma in HR or higher

Instructional Design Certification

Adult Learning Certification

Membership

IHRM or any other HR Association

Industries:Insurance

Function: Human Resources