Loan Admin Coordinator - Hybrid

Operational Excellence

• Co-ordinate the end-to-end onboarding and offboarding processes for all Client employee brokers and franchisees.

• Work with key stakeholders including Client staff, suppliers and other third parties to deliver outstanding onboarding and offboarding experiences.

• Manage franchise agreement documentation including generating new agreements, renewal agreements, working with stakeholders and ensuring they meet regulatory requirements.

• Ensure all required broker documentation is completed correctly, stored securely and maintained, including franchise agreements, broker contracts, and broker compliance documents.

• Assist franchisees with onboarding and offboarding their staff, including offshore staff.

Support & Administration

• Provide ad hoc support to the operations, business support, recruitment and distribution functions.

• Proactively identify issues and solutions.

Requirements

What We’re Looking For:

At least 3 years overall experience

Client Facing experience

Excellent Communication Skills

Customer Service Experience

Industries:Outsourcing/Offshoring

Function: Admin and Back office