Intern - CRM

About the job

The CRM team in Manila is a team of high performing data stewards supporting two platforms (InterAction, in specific locations and Baker CI, globally). These platforms \are used to drive collaboration and growth opportunities across the firm's clients.

This role is focused on delivering high level operational support and thus requires a high level of involvement as well as a flexible approach.

Responsibilities:

Maintain client data integrity in our CRM platforms

Data clean up via Excel, Google or tools built into Baker CI: merge and eliminate duplicate data and resolve discrepancies

Escalating issues, as appropriate

Liaising with other data stewarding teams to resolve data issues, such as Data Quality and Global Client Pursuits

Tracking and reporting of issues

Preparation and production of tailored reports for different stakeholders

Support CRM users to facilitate and encourage use of the system

Carry out ad hoc projects or activities, as requested

Skills and Experience:

Interest in data-driven business development and marketing, particularly in CRM optimization

Strong research, numeracy and lateral thinking skills

Excellent verbal, written and listening skills

Strong interpersonal and organizational skills and ability to work with a wide range of stakeholders in a time-

Ability to pay close attention to detail and to distinguish patterns

Self-motivated and enthusiastic with requisite personal drive and energy towards tasks and learning amidst competing deadlines and shifts in firm strategy

Industries:Business Supplies & Equipment

Function: Others