Employee Relations, Employee Experience & Culture Lead

Job Purpose:

The role holder supports facilitating the drive for Britam’s Culture transformation journey with Britam leaders and employees at all levels and is primarily tasked with working with the employees and leadership to embed a customer-centric culture and a high-performance culture.

Responsible for working with Britam Leaders and HR Team to develop and review employee experience initiatives and across all touchpoints in our employees’ life cycle to design employee-centred experiences and a happier workplace where employees can thrive.

The role will implement the disciplinary and grievance handling policies and procedures as well as overall conduct management frameworks in line with policy and legal standards.

Key responsibilities:

Culture Transformation and Employee Experience (40%)

Co-create the culture transformation roadmap for Britam to enable the corporate strategy execution. Develop, agree, and implement organizational development strategies to drive culture change and organizational transformation and enhance employee productivity. Focus on high-performance culture and customer centricity.

Co-create employee experience strategies by mapping the employee lifecycle, integrating employee feedback, and continuously improving touchpoints that enhance engagement and satisfaction.

Co-develop and implement strategies, policies, and programs that promote productive relationships across the business.

Support the designing of employee experience frameworks and creating exciting ways to measure and assess employee engagement (for example, surveys, focus groups, etc.)

Engage with employees and team leaders in reviewing management practices and their impact on the employee experience and improving management practices and behaviors to create better employee experience and conduct management in the company.

Working with partners and stakeholders to create proactive approaches to well-being in the organization to drive the physical and mental well-being of employees as part of the corporate wellness and staff welfare agenda and to support enhanced staff productivity.

Putting in place ways of assessing the employer brand internally and the impact of people practices and

policies on the employee experience and shaping people policies that positively impact the employee

experience.

Industries:Health, Wellness & Fitness

Function: Others