Credit Control Assistant

Key Responsibilities

Confirm daily admissions in all the wards.

Follow up on cash deposit top ups on a daily basis

Work with Head of Credit and the receipting and allocations team to ensure accurate and timely receipting of individual debtors’ payments in HIS and the accounting system.

Collect and register collateral from cash patients who have requested and been granted credit by management and submit to the Hospital Manager for safe custody who releases them once the bill is fully paid.

Update on the daily interim bills both to the insurance companies and cash payers.

Ensure daily dispatch of invoices to the Head of Credit.

Follow up on Letters of Undertakings as well as medical reports as and when requested by insurance companies.

100% collection of individual debtors in collaboration with external debt collectors.

Inform the management on status of payment by individual debtors.

Provide individual debtors payment report to the Head of Credit and the Financial Controller on a monthly basis

Ensure compliance to company credit policies and guidelines ie. On discounts and undertakings

Inform the respective supervisor on risky patients.

Ensure that patient privacy and confidentiality is maintained at all times

Ensure patient satisfaction through quality of care, communication, feedback, escalation and demonstrate follow-up and improvement.

Processing of patient discharges in collaboration with insurance and direct credit companies as well as cash payers.

Person Specification

Bachelor’s Degree in Finance/Accounts

CPA or its equivalent

2+ years’ experience in a similar role

Strong interpersonal and communication skills

Attention to detail

Result Oriented

Customer focus

Industries:Health, Wellness & Fitness

Function: Accounting and Finance