Client Service Officer: IES (X5 POSTS)

Full job description

Centre: Ref No: HR/4/4/8/917(X1 Post) Harrismith Labour Centre: Ref No: HR4/4/8/918(X1 Post)

Kroonstad Labour Centre: Ref No: HR4/4/8/919(X1 Post) Phuthaditjhaba Labour Centre: Ref No: HR4/4/8/920(X1 Post) Botshabelo Labour Centre: Ref No: HR4/4/8/921(X1 Post)

REQUIREMENTS: Grade 12/ Matriculation; No experience required. Knowledge: All relevant Labour Legislations and Regulations, Related ILO conventions, Public Service Regulations, Public Service Act, Knowledge of the Departmental Policies, Procedures and Guidelines, Batho Pele Principles. Skills: Interpersonal, Telephone Etiquette, Interviewing, Computer Literacy, Communication, Listening, Computer Literacy, Ability to interpret legislation, Problem solving.

DUTIES: Render services at help desk as the first point of entry within the Registration Services (Daily). Resolve all complaints on IES labour legislations received from clients within the scope and dictates of the IES SOP (Daily). Render general administrative duties and participate in advocacy sessions as and when required (Daily).

ENQUIRIES: Mr T Moholi, Tel (058) 303 5293

Ms T Mvelase, Tel (058) 623 2977

Mr S Malope, Tel (056) 811 3043

Mr A Kutuka, Tel (058) 713 0373

Mr. MJ Ngono, Tel: (051) 933 2299

APPLICATIONS: Chief Director: Provincial Operations: Private Bag X 522, Bloemfontein, 9300 Or hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein.

Email: jobs-fs1@labour.gov.za

FOR ATTENTION: Sub-directorate: Human Resources Operations, Free State

DEPARTMENT OF EMPLOYMENT AND LABOUR

It is the Department's intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

Industries:Government Administration

Function: Others