Chief Operations Officer

KEY RESPONSIBILITIES:

Strategic Execution

Translate the CEO’s vision and strategic priorities into clear, actionable plans with measurable outcomes.

Lead the implementation and accountability of company-wide quarterly objectives (Rocks), KPIs (Scorecard), and meeting routines, including weekly leadership meetings and quarterly strategy reviews.

Maintain a sharp focus on achieving growth targets, managing costs effectively, and ensuring long-term organizational sustainability.

Drive the successful delivery of the company’s P&L by aligning and coordinating revenue-generating and cost-control initiatives across all departments.

Track and influence key financial performance metrics, including revenue growth, gross margins, project profitability, and labour efficiency

Communication

Drive clarity and consistency in internal communication

Ensure company meetings (weekly, quarterly, and annual meetings) are productive and well-structure

Leadership Accountability

Hold department heads accountable for departmental deliverables and performance standards

Process Adherence

Ensure that the system is being used effectively

Ensure that processes are documented, followed and continuously improved across departments.

Work with the leadership team to eliminate inefficiencies and bottlenecks

Issues Resolution and Decision Making

Proactively identify and resolve issues that hinder execution.

Provide direction in resolving matters objectively.

Qualification

JOB SUMMARY:

The business strategist executes the company’s vision by harmonizing the major functions of the business—i.e. Sales, Operations, Finance, and HR—ensuring they are aligned and working efficiently toward the company’s goals.

This role will operationalize the visionary’s ideas, ensure smooth execution of strategic priorities, foster accountability across departments and oversee the overall operations of the business.

The business strategist does not replace department heads but ensures alignment, collaboration and performance at the leadership level.

KEY SKILLS & COMPETENCIES:

Strong interpersonal and communication skills.

Conflict resolution and problem-solving abilities.

Highly organized, systems thinker, detail oriented.

Strong leadership, management, and team coordination skills.

Business acumen and ability to balance visionary ideas with day-to-day execution.

Excellent relationship management skills

Industries:Professional Training & Coaching

Function: Others