Cafeteria Manager

Principle Responsibilities

Ensure objectives are met in sales, service quality, facility appearance, and hygiene.

Ensure compliance with health and safety, food preparation and serving, repair and maintenance.

Adhere to cash handling and reconciliation procedures in accordance with restaurant Standard Operating Procedures(SOPs).

Organize and ensure correct banking of daily sales.

Prevent, handle, and resolve complaints regarding food quality and service.

Offer leadership seeking to develop the team for continuous improvement, including training of cafeteria staff as necessary.

Review financial statements and other performance data to measure productivity.

Conduct regular cafeteria audits to ensure palatability and flavour conformity.

Ensure all cafeteria policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on time.

Review work procedures and operational problems to determine ways to improve service, performance, or safety.

Manage staff shifts to ensure balanced strength across all departments.

Conduct regular performance reviews for subordinate staff.

Ensure safe custody of all cafeteria property and assets.

Lead shift briefings as necessary.

Maintain high standards of personal appearance.

Qualifications

Education, knowledge and experience

Degree/diploma in food and beverage production, hotel management or related course.

At least 4 years of front-of-the-house operations and/or experience in a similar institution.

Industries:Health, Wellness & Fitness

Function: Others