Retail Banking Officer - Employee Banking

Full job description

Organization Unit Purpose

The unit is responsible for acquiring new payroll business for the Retail Bank, managing relationships, and driving the growth of the payroll portfolio. It serves as a key channel for onboarding new-to-bank payroll customers and identifying opportunities to upsell credit cards and personal finance products. Our goal is to enhance financial well-being, build lasting relationships, and drive customer satisfaction through exceptional service and personalized banking solutions.

Job Purpose

To drive the acquisition and growth of employee banking relationships by promoting payroll accounts, financing solutions, and credit card products. The role focuses on building strong partnerships with corporate clients, understanding employees’ financial needs, and delivering tailored banking solutions to enhance customer satisfaction and achieve sales targets.

Job Content

Assigned sales target to be met on yearly and monthly basis

Achieve Cross selling targets of non-assigned products and services to contribute to the revenues and market presence

Explore new markets and customers within the assigned territory to enhance sales volumes

Create and build customer awareness on new products through mailers, personal visits etc to prospect business

Manage key accounts to ensure superior service and customer loyalty

Person Specifications

Education

Graduation / Bachelor’s Degree

Experiences

At least 2 years’ UAE Banking Experience

Knowledge & Skills

Possesses in depth knowledge of the various dimensions of the market industry. Possesses good understanding of policies & their implications.

Behavioral Competencies

Excellent communication skills, result oriented, analytical thinking, capable to develop others, good public relations, perseverance

 

Industries:Financial Services

Function: Accounting and Finance