Clinical Support Assistant

Full job description

2.1 Clinic Assistant is assisting Physician/ Registered Nurse/ Midwife with non-Nursing duties for patients with

various healthcare needs.

2.2 Clinic Assistant assist in performing routine nonclinical tasks under the supervision of a Physician/ Registered

Nurse/ Midwife.

3.1 To assist Physician in clinic including accessing, adding, and modifying the patient’s medical records under the

physician’s supervision.

3.2 Request the necessary laboratory investigation for the patient based on physician order.

3.3 Supports the Clinical team by collecting medical reports from various departments.

3.4 To assist the provision of high-quality care to patients and their families under the direction and supervision of

the Physician/ Registered Nurse/ Midwife.

3.5 Demonstrate competence in the provision of care to meet the needs of patients whilst promoting dignity,

privacy, and respect.

3.6 To perform basic care under the direction of Physician/ Registered Nurse/ Midwife.

3.7 To assist all patients who are able, towards independence and activity under the direction of the Physician/

Registered Nurse/ Midwife.

3.8 To provide patient comfort prior physician assessment by utilizing resources and materials; transporting

patients for fetal medicine if required.

3.9 To assist patient transfer to other departments.

3.10 To transport patient records between departments.

3.11 To support the registered nurse staff and ward clerk in the clerical, administrative and reception duties in the

ward.

3.12 To assist in maintenance of stocks and non-medical supplies.

3.13 To develop and utilize good communication skills, receive, and pass on telephone message.

3.14 To correctly use aids and equipment supplied for patients. Report needs and obvious defects of this equipment

to the Registered Nurse/ Midwife in-charge.

3.15 To cover the duties of the ward clerk in absence.

3.16 To advice the Registered Nurse/ Midwife in charge of malfunctioning equipment.

3.17 To liaise with the Registered Nurse/ Midwife in-charge in the assessment of equipment and medical consumable

items requirements.

3.18 To ensure appropriate utilization of resources effectively and efficiently.

3.19 To provide positive patient experience through the delivery of high-quality customer service.

3.20 To identify unsafe care practices and contribute to corrective actions.

3.21 Observe and maintain confidentiality of information data relating to patients, staff, service, and the

organization.

3.22 To appropriately escalate identified concerns according to level of urgency.

3.23 To demonstrate an understanding of positive health and promote positive health.

3.24 To work within the current policies issued by hospital, reporting any sickness and accidents to the Physician/

Registered Nurse/ Midwife and Nurse Manager.

3.25 To liaise with nursing colleagues and other professional, the standards, hospital policies and procedures, local

requirements and JCI standards.

3.26 To participate in any other duties that you may be asked to undertake by Physician/ Senior Nursing staff within

the scope of practice.

Industries:Health, Wellness & Fitness

Function: Healthcare Administration