Analytics Consultant | Vonage | Billable

Job Title:Analytics Consultant | Vonage | BillableJob DescriptionAbout ConcentrixConcentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people.Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.Visit www.concentrix.com to learn more.About Concentrix Analytics:Our global analytics team, with deep industry expertise inspires intelligent change by infusing “Analytics First” philosophy into multiple businesses. We bring in best-in-class analytics delivery to the organizations in different industries and help them wield data and analytics as a competitive armor, operational accelerant, and innovation catalyst. We provide a plethora of analytics solutions such as Customer Experience analysis, Speech &Text Insights, Operational analytics, Journey analytics, Social Media analytics, Collection Analytics, Payment Integrity, Revenue & Sales Analytics, driving relevant business impact to our customers.With more than 15 years of data mining and visualization experience, we serve hundreds of clients including many Fortune 500 companies across the globe. We have been recognized among the top 50 Market Research and Analytics companies by GreenBook for four consecutive years, positioned as a leader in the 2019 Everest Group (CX) Analytics Services PEAK Matrix™, recognized by Forrester as a strong performer receiving the highest score possible in seven criteria in The Forrester Wave™ in 2020 and the Best in Biz Awards North America has recognized Concentrix Analytics and Consulting’s Banking Industry Collection Analytics offering as the Most Innovative Service of the Year 2021.For more information, please visit Analytics & Consulting | ConcentrixWork – Mostly Remote, however candidate will have to visit CNX office to meet teams / collaboration.Work timings – 8-5PM EST (Monday to Friday)Hiring Location – Bangalore, Delhi NCR, Mumbai, PuneRole Summary1. Analyze sales data and trends to identify areas for improvement2. Build Data Visualization using Tableau and present sales reports, highlighting key trends and performance indicators3. Develop, maintain, and enhance analytics dashboards to track and measure key Sales / RGM metrics.4. Collaborate with sales and marketing teams to understand and analyze the impact of marketing activities on sales5. Sales analytics including market share analysis and forecasting, market/product deep-dives, target setting, scenario planning and regular performance tracking.6. Provide data-driven recommendations on improving sales and marketing efforts7. Meeting with sales managers to discuss the findings and devise viable sales strategies.8. Tracking and recording outcomes of implemented strategies.9. Deliver regular and ad-hoc reports to senior leadership, providing clear insights and strategic recommendations.10. Identify opportunities to automate reporting and analytical processes to improve efficiency.Location:IND Pune - Amar Tech Centre S No.30/4A 1Language Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Industries:Banking, Financial Services, Information Technology & Services