Student Intern - Claims Department

At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!

As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes.

Our office located in Lincoln, RI is seeking a Summer Intern to work within the Claims Department. We have several opportunities available to work with various business units involved in claims operations and support functions. This is a paid internship and the working hours are 37.5 hours per week during the summer months.

Our internship is designed for individuals who have completed at least their freshman year from an accredited college/university and will be continuing their undergraduate studies in the Fall.

Job Responsibilities:

Responsibilities will vary based on the business unit assigned but may include:

Assists team in working within our claims management system and other applications to resolve administrative and technical issues or assist with clerical tasks

Assists with review of vendor invoicing

Makes use of our internal reporting tools to produce reports upon request

Assists with review, maintenance and enhancement of team procedural documentation for claims financial workflows

Collaborates with other departments on assigned projects as needed

Assists with reconciliation of recurring reports related to our contact management and claims applications

Creates concise written and visual reports

Reviews and evaluates performance metrics, trends or other data analytics as needed

May be called upon to handle other duties as required

Qualifications:

Enrolled in a Bachelor’s degree program at an accredited college/university

Strong organizational and time management skills

Attention to detail and ability to prioritize

Strong written and oral communication skills

Ability to work independently and in a team environment

Knowledge of Microsoft Office and computer systems

Flexible and willing to learn how to use a variety of computer programs

Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment.

The safety and security of our employees and our customers is a top priority. Employees may have access to employees’ and customers’ personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees’ or customers’ physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.

About the Program:

Amica offers a top-rate internship program that provides valuable experience and a cross functional, collaborative team environment. We strive to provide students with a multitude of opportunities in their chosen field of study, while fostering connections and experiences throughout various departments. In keeping with our renowned company culture, our internship program also involves various team building exercises and company-wide events to celebrate all of the reasons that make Amica one of the best places to work!

About Amica:

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support. 

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.