Social supports service coordinator (remote)

About the job

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Liberty Healthcare is hiring for multiple "Benefits Advisor" positions which will support a national helpline for older adults and caregivers.

As a Benefits Advisor, you will use a person-centered approach to engage individuals in conversations that focus on their current situation, needs, preferences, resources and level of knowledge about accessing various benefits.

Your Day-to-day Responsibilities Will Involve

• Fielding a high volume of phone calls and online chats
• Talking with individuals and caregivers
• Conducting assessments to determine individual’s goals and preferences
• Identifying health and safety concerns
• Providing information and answering questions
• Educating people about available resources and facilitating referrals
• Documenting interactions and relevant information in computer systems

This is a remote position which will allow you to work from your home office.

The help line will operate Monday through Friday from 7:00 am to 6:00 pm (Central Time). Work schedules will be established within those parameters.

Full-time, part-time, and as needed schedules are available.

As a full-time employee of Liberty Healthcare in this role, you can expect:

• $24.04 per hour (approximately $50,000 per year)
• 30 days of paid time off each year for holidays, vacation, sick leave and personal days
• Health insurance, dental insurance, vision insurance, life insurance and disability insurance
• Health Savings Account, 401k plan and other perks

Full details on Liberty's benefits plan are available at www.libertyhealthcare.com/upload/138.pdf

You are a good fit for this position if you are friendly, compassionate, patient and have a genuine desire to serve others.

Experience in these areas is relevant to this role and highly desired by Liberty Healthcare:

• Social work, case management, care coordination, aging and disabilities services, long term care, or service coordination

The Following Attributes Are Essential

• Outstanding customer service, verbal communication, and written communication skills
• Solid computer, time management and organizational skills

Individuals who are fluent or conversational in Spanish are encouraged to apply.