Senior Manager: Business Development - East Africa

Key Responsibilities

Implement business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets.

Deliver complex projects and initiatives to develop new business and maximize exposure for DHL amongst targeted prospects.

Deliver market studies and feasibility studies to assess market potential and analyse target groups.

Prospect new business development opportunities through market research, developing marketing initiatives, etc.

Initiate contact with targeted prospects, identify decision makers and work to understand strategic business challenges and priorities.

Assess prospective customer needs and matches these with DHL’s services.

Develop leads, conduct pre-proposal visitations, prepare complex proposals, and conduct negotiations to close.

Acquire, develop and maintain relationships with prospects and potential key accounts including prospects highest buying levels and coordinate the activities of prospect-focused teams.

Aggressively seek and initiate new business relationships with non-buying accounts that have been targeted by the company.

Partner with local, district and regional management to coordinate customer requests and services that are being promoted.

Be aware of key trends and developments impacting business impacting own business development plans.

Coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management.

Regularly enhance quality or value of existing business development methods and techniques and resolve problems that may not be clearly defined.

Convince external parties to accept complete proposals and programs, typically others have an interest exists to accept new concepts, practices and approach.

Provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed.

Successful delivery of new business opportunities.

Qualifications & Experience

Matric.

Degree or equivalent in relevant field.

Minimum of 6 years of experience in Sales or Account Management.

Experience in Contract Logistics Industry.

Industries:Package/Freight Delivery

Function: Others