Scheduling Assistant

About the job

About the Opportunity:

This team provides medical, surgical, and cosmetic dermatology care using advanced virtual technologies. The Scheduling Assistant role supports healthcare professionals by delivering administrative and patient support services to streamline workflows, improve patient experiences, and maintain confidentiality and professionalism in a virtual environment.

Responsibilities:

• Assist with scheduling and contact center activities

• Answer inbound calls to schedule appointments for new or existing patients at all locations

• Collect and document patient medical history into the electronic medical record (EMR)

• Perform other duties as assigned

Requirements:

• High school diploma or equivalent; healthcare-specific training preferred but not required

• Friendly, polite, and professional demeanor

• Strong written and verbal communication skills

• Empathy and a caring attitude toward patients

• Self-motivated, detail-oriented, and able to work independently

• Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations

• Reliable high-speed internet connection and a quiet, private workspace

• Must live in Mississippi

Compensation:

• $14.00 Hourly

Benefits & Perks:

• Remote work with equipment provided including secure laptop, monitor, headset, and webcam

• Full-time schedule: Monday through Friday, 11:00AM to 7:15PM CST, plus one Saturday every 8 weeks from 6:45AM to 12:45PM CST