Scheduling Assistant

Responsibilities:

• Assist with scheduling and contact center activities

• Answer inbound calls to schedule appointments for new or existing patients at all locations

• Collect and document patient medical history into the electronic medical record (EMR)

• Perform other duties as assigned

Requirements:

• High school diploma or equivalent; healthcare-specific training preferred but not required

• Friendly, polite, and professional demeanor

• Strong written and verbal communication skills

• Empathy and a caring attitude toward patients

• Self-motivated, detail-oriented, and able to work independently

• Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations

• Reliable high-speed internet connection and a quiet, private workspace

• Must live in Mississippi

Compensation:

• $14.00 Hourly

Benefits & Perks:

• Remote work with equipment provided including secure laptop, monitor, headset, and webcam

• Full-time schedule: Monday through Friday, 11:00AM to 7:15PM CST, plus one Saturday every 8 weeks from 6:45AM to 12:45PM CST