Program Administrator (Part-Time)

About the job

Programs Administrator (Part-Time)

Department: Student Success

Reporting to: Enrollment Manager

Schedule: Part-time, Non-exempt, approximately 20-28 hours per week

Location: Remote, United States

Travel required: Approximately 5-10 days per year

Summary

SSP International, Inc. (SSPI) is a non-profit organization that is synonymous with excellence in science education. At SSPI, we are guided by a mission to offer students transformational opportunities to learn, do, and belong in science. Since 1959, SSPI’s flagship program, the Summer Science Program, has offered immersive summer research experiences that ignite curiosity and inspire a lifelong passion for discovery. Guided by our mission, SSPI is focused on embracing collaboration, building a lifelong community, and fostering a diverse and inclusive environment where participants, alumni, staff, and stakeholders feel valued, supported, and empowered. With a global network of over 4,300 alumni, we continue to pave the way for the next generation of leaders. More information on our mission, vision, values, and programs can be found at www.ssp.org.

Under the direction of the Enrollment Manager, the Programs Administrator primarily supports the application and enrollment processes by communicating with students and parents, receiving and organizing accurate and organized data and documents, and ensuring that all participants complete all enrollment steps completely and on time. The Programs Administrator will also support new alumni by processing program surveys and reports, providing program completion documents, administering the recommendation letter process, and assisting with new alumni initiatives.

Essential Responsibilities

• Assist with the student application and enrollment processes, working to complete tasks as assigned including but not limited to:
• Application processing
• Answering questions about the application process
• Tracking and reviewing enrollment documents and data
• Generating enrollment status reports
• Requesting overdue application parts
• Communicate with applicants and parents from pre-application inquiries, during the application and enrollment phases, and through the program as needed
• Maintain clear and organized records of enrollment progress and reports
• Assist with post-program evaluation documents, photos, and other records
• Monitors incoming requests and drafts alumni letters of recommendation for review
• Assist with College Link mentor and mentee records and communication
• Performs other duties as assigned

Education And Experience

• 4-year degree in any field
• 1-2 years of experience in program, project, or office administration

Qualifications

• Ability to communicate by phone, video, and in writing with students and families in a kind and firm manner, delivering clear and consistent instructions and information
• Attention to detail, specifically with managing database records and document files
• Self-motivated with a demonstrated ability to work independently in a fully remote environment, effectively managing time, prioritizing tasks, and meeting deadlines while staying responsive and communicative
• Demonstrates commitment to SSPI’s Mission and Values in their daily work and interactions.

Working Conditions

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Constantly operates a computer
• The ability to observe details at a close range and the ability to adjust focus
• The ability to communicate information and ideas so others will understand.
• Travel to twice yearly in-person staff meetings