Patient Admin Executive

Full job description

Specific Responsibilities for this Role

Great customer entering establishment.

Answer patients’ queries, provide relevant information to patient about insurance companies procedures and policies.

Count money in cash drawers at the beginning of shift to ensure that amount is correct.

Compute and record totals of transactions.

Collecting cash as per payment slip.

Track the correct service with price as per request by the doctor.

Receive payment by cash, cheque, credit card and vouchers.

Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form.

Issue receipt & detailed summary of bills.

Resolve customer complaints.

Updating in patients bills.

Informing interim In –patient billing summary to patient daily

Submitting daily claim forms and related documents to accounts.

Submitting previous day collecting to accounts.

Compiling and maintaining of reports and records

Specific Responsibilities for this Role

Great customer entering establishment.

Answer patients’ queries, provide relevant information to patient about insurance companies procedures and policies.

Count money in cash drawers at the beginning of shift to ensure that amount is correct.

Compute and record totals of transactions.

Collecting cash as per payment slip.

Track the correct service with price as per request by the doctor.

Receive payment by cash, cheque, credit card and vouchers.

Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form.

Issue receipt & detailed summary of bills.

Resolve customer complaints.

Updating in patients bills.

Informing interim In –patient billing summary to patient daily

Submitting daily claim forms and related documents to accounts.

Submitting previous day collecting to accounts.

Compiling and maintaining of reports and records

Minimum Qualification & Experiences

Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage.

Two years minimum of experience.

Knowledge of insurance billing procedure.

Knowledge of principles and practices of bookkeeping.

Knowledge in using computer and related software applications

Extreme organization skills

Communication, interpersonal skills as applied to interaction with co- workers, supervisor and customers.

Competencies

Core

Level

Strong interpersonal, verbal and written communication skills.

Proficient

Strong analytical and problem-solving skills

Proficient

Excellent command of oral and written English. Arabic language desirable but not essential.

Proficient

Ability to think critically and maintain a high level of confidentiality.

Proficient

Proficiency in MS office.

Proficient

Industries:Health, Wellness & Fitness

Function: Healthcare Administration