Part-Time Receptionist

About the job

About Wanta Thome We are results-driven employment lawyers who help individuals navigate employment disputes, secure rightful compensation, and foster equitable work environments with our expert legal representation. We are dedicated to making a positive impact through our legal expertise, tireless commitment to clients, and passion for championing equity. By working together, we aim to be catalysts for change and give a voice to those facing injustice. Our mission is a more just workplace and society for all through employee advocacy.

Position Overview

We are seeking a professional, well-spoken Remote Part-Time Receptionist to support our Minneapolis main office during peak call hours. This role is critical to ensuring that every incoming caller is greeted promptly, professionally, and routed appropriately throughout the firm.

The ideal candidate is dependable, personable, highly attentive, and committed to maintaining a 100% answer rate for all calls they are available to receive during their scheduled shift.

Key Responsibilities

• Answer all incoming calls promptly and professionally during scheduled hours
• Maintain a 100% answer rate for calls received while on shift
• Greet callers in a friendly, polished, and professional manner
• Accurately route calls to appropriate team members or departments
• Take detailed and accurate messages when necessary
• Provide basic information to callers as appropriate
• Communicate clearly with internal staff regarding call volume or urgent matters
• Maintain confidentiality and professionalism at all times

Qualifications

• Excellent verbal communication skills with a clear, professional phone presence
• Strong listening skills and attention to detail
• Reliable high-speed internet connection and quiet workspace
• Ability to multitask and remain organized during high call volume
• Dependable and punctual with consistent availability Monday–Friday, 11 AM–3 PM CST
• Prior receptionist, call center, or customer service experience preferred

What We’re Looking For

• A calm and courteous communicator
• Someone who takes pride in never missing a call
• A team player who understands the importance of first impressions
• A self-starter who can work independently in a remote setting

Compensation

• $18 per hour
• Part-time, consistent weekday schedule
• Remote position