Operations Specialist

About the job

About the role

*This is a remote full time hourly position, and we are looking for candidates who can start immediately*

This Operations Specialist role will support execution of workflows and operational processes that enable Generator Health to fulfill its mission of expediting access to critical medications. This work involves direct interaction with systems and procedures that affect the experience of both patients and providers.

This role is entry-level and requires quickly learning and applying complex operational processes. You will tackle operational hurdles within the healthcare space, gaining the specialized knowledge required to drive efficiency and innovation in a rapidly changing market. You will also be regularly engaging in real-world intricate scenarios around prescription access and coordination.

If you join, you will:

• Become an expert in the world of medication access, ranging from how every relevant type of health insurance process works, to how GoodRx coupons work under the hood
• Work with doctor’s offices, insurance companies, nonprofit foundations, and pharmacies to help get prescriptions processed efficiently
• Master proprietary software tools to execute operational workflows efficiently, while continuously adapting and optimizing processes

We’ll be most excited if you:

• Have experience in a role that requires analytical problem solving, operational rigor, and outcome ownership
• Know how to deal with ambiguous problems and effectively resolve
• Able to master new complex technology tools quickly and work with data