Operations Coordinator, Eaton Hall

How you'll make an impact:

Event Planning & Logistics

• Coordinate all logistical aspects of hosted buyer events, including venue coordination, signage, and onsite scheduling.
• Manage shipping, receiving, and inventory of event materials.
• Work closely with vendors to ensure all event requirements are met on time and within budget.
• Assist in the development of schedule and run-of-show documents.

Data Management and Event Support

• Maintain and update attendee databases with high accuracy.
• Manage the "hosted buyer" matching process, ensuring data integrity across our scheduling platforms.
• Generate post-event reports and analytics to measure event success and areas for improvement.
• Oversee registration systems and update with each show for participants.

Customer-Facing Engagement

• Act as a primary liaison for event participants (both buyers and vendors) before, during, and after the event.
• Provide exceptional "white-glove" service, answering inquiries regarding travel, scheduling, and event participation.
• Manage onsite registration desks and serve as a point of escalation for attendee needs.

The skills & experience you'll need:

• Experience: 2+ years in event operations, project management, or a high-level administrative role.
• Technical Skills: Proficiency in Microsoft Office Suite, adobe, and experience with CRM or event management software preferred.
• Communication: Exceptional written and verbal communication skills; comfortable speaking with executive-level clientele.
• Problem-Solving: Ability to think on your feet and solve logistical challenges in real-time.
• Travel: Willingness to travel to event locations as required to manage onsite operations.

What’s in it for me?

• The hourly range for this role is $24 - $28 with opportunity for bonus
• Time to recharge: 15 days of PTO + 21 paid holidays - including the week of July 4th and our year-end holiday break, paid volunteer time and more!
• Robust benefits package: medical, dental, and vision plans, HSA with employer contributions, FSA, voluntary life insurance, and more!
• We’ve got you covered: company-paid basic life insurance, plus 100% employer paid short- and long-term disability.
• Plan for tomorrow: 401(k) with employer match to help you build your future.
• See your work in action: travel nationwide to our shows and connect with leaders across diverse industries.
• At Eaton Hall, we value professional growth and a collaborative team culture. You will play a pivotal role in the success of our niche tradeshows and have the opportunity to work within a global leader in the events industry.