Non-Voice Account | Parañaque Site

What you'll be doing

Responding to customer inquiries and concerns through non-voice communication channels

Providing prompt and accurate information to customers

Resolving customer issues in a professional and efficient manner

Documenting customer interactions and maintaining detailed records

Identifying opportunities to enhance customer satisfaction and improve processes

Collaborating with cross-functional teams to ensure seamless customer experiences

Job Qualifications:

At least 2nd year undergraduate

Strong English communication skills (both written and verbal)

Proficiency in MS Office applications and internet navigation

Experience in customer service or technical support is an advantage

Familiarity with publishing processes is a plus

Industries:Management Consulting

Function: Accounting and Finance