Memory Support Scheduler

About the job

Orchestrate Consulting's mission is to help job seekers access carefully coordinated opportunities that match their career goals. We are not a staffing firm or agency. Orchestrate Consulting does not hire for these roles—we curate and validate them from verified employers.

Employer Industry: Healthcare Services

Why Consider This Job Opportunity

• Competitive hourly wage
• Full benefits package including health, dental, and vision
• Paid time off and holiday pay
• Opportunity to be part of a mission-driven team improving dementia care in Florida
• Work remotely while managing scheduling logistics
• Chance to make a positive impact on families navigating cognitive health concerns

What To Expect (Job Responsibilities)

• Proactively reach out to families and patients to explain the cognitive evaluation process and initiate scheduling
• Coordinate and confirm appointments across telehealth and in-clinic visits
• Act as a liaison for families, answering questions about the evaluation and ensuring all pre-visit paperwork is completed
• Manage multiple APRNs' schedules to maximize patient access and minimize wait times
• Proactively reschedule "no-shows" and manage a waitlist to ensure clinic efficiency

What Is Required (Qualifications)

• Minimum of 2 years of medical scheduling or patient coordination experience, preferably in neurology, geriatrics, or behavioral health
• Exceptional phone etiquette and communication skills, especially with seniors and caregivers
• Proficiency with EHR/EMR systems and comfort with video conferencing platforms
• Strong attention to detail in managing complex calendars across different time zones
• Ability to handle sensitive conversations with compassion and respect

How To Stand Out (Preferred Qualifications)

• Experience in a healthcare setting, particularly in roles related to cognitive health
• Familiarity with telehealth technologies and patient engagement strategies
• Previous work experience in a remote position

#HealthcareServices #PatientCare #DementiaSupport #RemoteWork #HealthcareScheduling

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