JetDocs Administrator (Remote)

About the job

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Kumar Consulting, LLC, is seeking the following. Apply via Dice today!

• REMOTE CONTRACT POSITION*

Responsibilities

• Run weekly reports/ad hoc (HQ Budget)
• Troubleshooting
• create job descriptions and templates to support the application
• Prepare job aides and define site management roles for Jetdocs
• Work on enhancements with Andrew (Jetdocs External Team)
• Changes / Reconfiguration to job templates
• Creation of new requested job templates by various groups
• KPI Adherence (close out tickets > 60 days open
• Administration of full JETDOCS Pro Application & all day-to-day requests and activities
• Template Owners as needed (email/teams)
• All change requests to workflows need to be approved/confirmed by template owners
• Workflow groups to move tickets along (as needed)
• Offer ad-hoc assistance for complex issues post-transition
• Review and refine processes based on feedback from HRIS and end-users.
• Maintain open communication for continuous improvement.

TASKS

• Administration of JETDOCS PRO Application
• Provide day-to-day support of the JETDOCS Workflow application across USERS
• Communicate ownership changes to all stakeholders (Templates, Jetdocs, leadership)
• Update system access and modify email distribution

Qualifications

• Expert knowledge in JETDOCS Pro (Jetdocs Inc).
• Excellent oral, written, presentation, and communication skills
• Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
• Expert Proficiency with JETDOCS PRO Application
• Excellent interpersonal skills, including the ability to work with individuals at all levels of the organization
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and execute in a high-pressure environment
• Ability to independently set priorities and meet deadlines in a fast-paced environment, a self-starter
• Familiarity with creating Standard Operating Procedures (SOP s) and documenting key process requirements, and can produce sample work upon request
• Excellent oral, written, presentation, and communication skills
• Excellent interpersonal skills, including the ability to work with individuals at all levels of the organization
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and execute in a high-pressure environment
• Ability to independently set priorities and meet deadlines in a fast-paced environment; a self-starter
• Familiarity with creating Standard Operating Procedures (SOP s) and documenting key process requirements, and can produce sample work upon request