HCM Intake Specialist I

About the job

About the Opportunity:

This role supports the successful execution of system-to-system document transfer projects by assisting with intake, organization, and transfer across systems. It is an entry-level position designed for individuals building foundational skills in document services and client support.

Responsibilities:

• Assist in organizing and managing document transfer intake processes for client projects.

• Review incoming intake deliverables and validate alignment with expected formats and requirements.

• Facilitate accurate and timely transfer of client documents between systems.

• Escalate risks, inconsistencies, or missing documentation to leadership.

• Maintain communication logs and intake documentation.

• Collaborate with team members to ensure data security and proper handling of sensitive information.

• Provide support during client intake calls and status check-ins as needed.

• Consistently close 90% or more of projects on time.

• Perform other duties as assigned.

Requirements:

• Excellent verbal and written communication skills.

• Strong interpersonal and customer service skills.

• Experience with HCM, payroll, and document management systems.

• Excellent organizational skills and attention to detail.

• Working understanding of HCM principles, practices, and procedures preferred.

• Proven time management skills with ability to manage projects and meet deadlines.

• Ability to function well in a high-paced and occasionally stressful environment.

• Proficient with Microsoft Office Suite or related software.

• Bachelor’s degree in human resources or related field and/or equivalent experience.

• HCM system experience preferred.

• Intermediate level Microsoft Excel experience required.

Benefits & Perks: