Documentation Specialist-Hybrid Remote Schedule (3 Days On-site/2 Days Remote)

About the job

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for TEKsystems. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

TEKsystems is currently seeking a Documentation Specialist for a 1-year contract through December 2026 located in Meridian, ID. Potential to extend into 2027.

• Hybrid Remote schedule (3 days on-site and 2 days Remote)

Description Writes, edits and proofreads internal and/or external communications and publications for the Account Management/Sales teams. Utilizes technical and business writing principles, as well as web-based technologies.

Preferred Experience Docuemtation/Technical Writing

SharePoint

MS Teams

MS Office

Salesforce

Articulate Rise 360

Responsibilities

• Maintains and integrates documents into knowledge management application.
• Works with stakeholders to develop business requirements for communications/publications.
• Maintains and updates existing reference materials and/or policies.
• Conducts and/or participates in departmental meetings to ensure knowledge management resources meet end user content and usability needs.
• Conducts ongoing review and updates of documents based on best practices for user-oriented resources and department processes.
• Utilizes technical and business writing principles as well as object-oriented technology or other design-related or graphics applications to support user needs.
• Works independently under limited supervision.

A Typical Day Or Projects May Look Like

• Documentation of processes to boost department efficiencies and employee development, as well as other assigned projects (end‑user documentation, etc.)
• Portfolio management over policies and desk level procedures (DLPs), specifically in effort to maintain industry and regulatory standards, as well as compliance with Centers for Medicare and Medicaid Services and Department of Insurance.
• Cross‑departmental collaboration on documents, including partnership with Audit, Compliance, Corporate Communications, Legal, and HR.

Skills Writing skills, Technical writing, Technical documentation, Content writing, Document creation

Additional Skills & Qualifications Ideally will have experience writing documentation for Sales/Account management teams. Knowledge of Salesforce is a plus.

Job Type & Location

This is a Contract position based out of Boise, ID.

Pay and Benefits

The pay range for this position is $28.00 - $32.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: