Document Processing Specialist

About the job

Winter Park Recruiting is a leading recruitment agency focused on connecting exceptional talent with companies that value growth, integrity, and a thriving work environment. We specialize in placing high quality candidates across various industries, helping organizations build high-performing teams. We believe in personalized, strategic recruitment solutions that align with our clients' unique needs and cultures.

We are currently looking for a Document Processing Specialist. This is a fully remote contract to hire position. Please note the hours for this role are from 9am-6pm PST/12pm-9pm EST.

ROLES AND RESPONSIBILITIES:

• Creates and revises documents from supplied information
• Tracks, logs, processes and stores incoming ticket requests from end-users
• Prints hard copies and/or to adobe and assembles documentation in accordance with standards as needed
• Creates, manages and records digital documents and status by using provided software and tools
• Meets internal deadlines to match the internal client expectations for timely delivery of service and ensures data is collected and processed in a timely manner
• Edits all documents to ensure accuracy, quality and consistency of deliverable(s) by following written and verbal instructions to ensure uniformity with BDO standard format and/or Client format by proofreading for grammar, punctuation and format errors, as needed
• Interacts with internal clients to gain information, documents, and data necessary to complete assigned tasks
• Assists with training team members on all relevant software, resources, and processes
• Assists in development and maintenance of team shared workspaces, housing all training and written process documentation, key contacts, links and common responses
• Proficient in navigating My Support Center dashboard and functionality
• Identifies and supports continuous performance improvement initiatives (service, quality & efficiency)
• Complies with all Firm policies, standards, and client procedures
• Makes in-person visits to local home office to foster relationships with administrative peers and professional stakeholders as needed
• Other duties as required

REQUIREMENTS:

• High school diploma or GED, required
• Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Adobe Acrobat Pro, required
• One (1) or more years of experience as a Word Processor or Typist, required

OTHER KNOWLEDGE, SKILLS & ABILITIES:

• Capable of typing at least 50 WPM
• Solid verbal and written communication skills including proficiency in editing and utilization of current grammar and written style practices
• Able to successfully multi-task while working independently, within a group environment and/or other professionals
• Effective planning and strong organizational skills
• Able to work with a high degree of accuracy and thrive in a high volume fast-paced work environment
• Must be able to maintain confidentiality when interacting with all levels of the organization
• Capable of adapting communication style to successfully convey messaging and objective to diverse audiences in a professional manner
• Able to meet project deadlines with a focus on details
• Able to work effectively in a team-oriented environment

Winter Park Recruiting is an Equal Opportunity Employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.