Data Entry Specialist

About The Role

The Data Entry Specialist at Sharecare plays a vital role in ensuring the accuracy and integrity of patient information within our systems. This position involves meticulous data management, including inputting and updating patient data across internal platforms and client Electronic Medical Record (EMR) systems. The role requires strict adherence to HIPAA compliance standards and confidentiality protocols, supporting the Release of Information (ROI) process. The ideal candidate will demonstrate exceptional attention to detail, organizational skills, and the ability to work efficiently in a fast-paced environment. Collaboration with team members to improve processes and maintain high service quality is essential. This role offers an opportunity to contribute to a mission-driven organization committed to enhancing healthcare accessibility and quality through innovative digital solutions.

Qualifications

• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• Strong organizational and multitasking skills
• Ability to manage time effectively and meet deadlines
• Willingness to learn new programs and processes quickly
• Excellent documentation, communication, and customer service skills
• Self-motivated, dependable, and capable of working independently or collaboratively
• Proven track record of maintaining productivity, utilization, and quality standards
• Physical ability to sit or stand for extended periods
• Manual dexterity for typing, writing, and handling documents
• Visual acuity to read documents and operate a computer monitor
• Clear speaking and hearing abilities for effective communication
• Hand-eye coordination for job-related tasks

Responsibilities

• Accurately input and update patient data within internal and client-facing systems
• Access and navigate multiple EMR platforms to retrieve, validate, and process Protected Health Information (PHI)
• Ensure data accuracy, consistency, and completeness while meeting productivity benchmarks
• Maintain strict confidentiality and comply with HIPAA and organizational privacy policies
• Collaborate with team members to identify and implement process improvements
• Provide courteous, timely, and professional communication with internal teams and external stakeholders
• Support the Release of Information (ROI) process by managing data requests efficiently
• Participate in ongoing education and compliance training related to information governance and HIPAA standards
• Report any unethical, fraudulent, or illegal activities as per organizational protocols

Benefits

• Competitive salary and comprehensive health insurance plans
• Paid time off and holiday leave
• Opportunities for professional development and continuous learning
• Supportive and collaborative work environment
• Flexible work arrangements where applicable
• Access to wellness programs and resources
• Retirement savings plans with company contributions

Equal Opportunity

Sharecare and its subsidiaries are committed to fostering an inclusive and diverse workplace. We are an Equal Opportunity Employer and do not discriminate against any applicant or employee based on race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status, or other legally protected characteristics. All qualified applicants will receive consideration for employment without regard to these factors, ensuring a fair and equitable hiring process.

Desired Skills and Experience

Customer Service