Customer Service Representatives

Job Summary:*

We're seeking a friendly and efficient Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service, resolving issues, and ensuring customer satisfaction.

*Key Responsibilities:*

- Respond to customer inquiries via phone, email, and chat

- Resolve customer complaints and issues in a timely and professional manner

- Provide product/service information and recommendations

- Process orders, returns, and exchanges

- Maintain accurate records and update customer information

- Collaborate with internal teams to resolve customer issues

*Requirements:*

- High school diploma or equivalent required; degree in a related field preferred

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment and manage multiple priorities

- Strong problem-solving and conflict resolution skills

- Proficiency in customer service software and technology

*What We Offer:*

- Competitive salary and benefits package

- Opportunities for career growth and development

- Collaborative and dynamic work environment

Industries:Human Resources

Function: Human Resources