Customer Service Representative

Why we’re different

• Fully remote, flexible, and backed by modern collaboration tools.
• We invest in your growth from day one — paid training, inclusive squads, and leadership that actually listens.
• Grow with us.

About the Role

We’re looking for friendly communicators to support our customers via phone, email, or chat. You’ll be the voice of GetInsured — no complicated scripts, just real conversations. Perfect for students, parents, or anyone seeking a flexible part‑time role with growth potential. Beginner‑friendly · full training provided.

Responsibilities

• Respond to customer inquiries via phone, email, or chat
• Provide accurate product/service information
• Assist customers with account updates
• Resolve basic issues and escalate when necessary
• Maintain customer records
• Deliver friendly and professional service

Qualifications

• High school diploma or equivalent

Required Skills

• Good communication skills
• Basic computer skills
• Ability to work independently
• Reliable internet connection
• Positive attitude
• Customer-focused mindset

Preferred Skills

• None specified

Pay range and compensation package

• Competitive hourly pay➕ performance bonuses
• Paid training — Get paid while you learn.

Equal Opportunity Statement

We are committed to diversity and inclusivity.

Working Environment

• Fully remote structure
• Collaborative digital tools (Slack, Zoom, Asana)
• Supportive leadership
• Flexible part-time scheduling
• Inclusive and diverse team culture
• Growth-focused environment

Benefits

• Flexible remote schedule — Set hours that work for you.
• Regular check-ins & mentorship.
• Career growth — From PT to leadership tracks.
• Work-life balance — No burnout, only impact.