Customer Service Manager - Work from Home - Remote

About the job

We are looking for motivated individuals to join our remote Sales/Customer Service Manager team. This role is ideal for people who enjoy helping others, want flexible scheduling, and are looking to build a meaningful career in financial services.

No prior insurance experience or license is required — we provide full training and guidance to obtain the necessary license and become confident in your role!

Key Responsibilities

• Conduct virtual consultations with clients to assess their life insurance and financial protection needs
• Recommend personalized insurance solutions using our network of top-rated carriers
• Guide clients through the application and coverage process, ensuring clarity and understanding
• Provide ongoing support and relationship management for clients

What We Offer

• Comprehensive training and full support during the onboarding process
• Pre-qualified client leads available — no cold calling required
• Fully remote position with flexible scheduling - work when it works for you
• Mentorship and ongoing professional development
• Competitive, 100% commission-based income — many first-year representatives earn $65,000+, with higher potential as you gain experience (not a salary, but based on your hard work!)
• Opportunities for long-term career growth, leadership, and specialization in financial services
• 1099 position, so be your own boss

Who You Are

• Motivated, reliable, and eager to learn - comfortable wearing many hats!
• You are willing to put in the hard work to be successful
• Confident communicator who enjoys helping others
• Organized, proactive, and goal-oriented
• Professional attitude with strong integrity and accountability
• U.S. citizen or permanent resident

Why Join Us?

At The Hirsh Agency, you’ll be joining a reputable, client-focused team where your growth is supported every step of the way. This is an opportunity to build a rewarding career helping families achieve financial security, while working remotely with flexible hours and robust training.