Customer service

About The Role We are seeking motivated and dedicated Hardee's Shift Leaders to join our dynamic team. This role is ideal for individuals who are passionate about delivering excellent customer service, maintaining high standards of food quality, and leading by example in a fast-paced restaurant setting. As a Shift Leader, you will be responsible for overseeing daily operations, supervising team members, and ensuring that all company policies and health standards are strictly followed. This position offers an excellent opportunity for those looking to develop leadership skills and advance their careers within the restaurant industry. The ideal candidate will be proactive, reliable, and committed to creating a welcoming environment for both customers and staff.

Qualifications

• Must be at least 18 years old.
• Previous experience in the food service industry is preferred but not mandatory.
• Strong leadership and communication skills.
• Ability to work efficiently under pressure in a fast-paced environment.
• Excellent customer service skills and a positive attitude.
• Ability to follow safety and health regulations diligently.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Supervise and motivate team members to deliver high-quality food and exceptional customer service.
• Ensure compliance with all health, safety, and sanitation standards.
• Manage inventory, including ordering supplies and minimizing waste.
• Handle customer inquiries and resolve issues promptly and professionally.
• Assist in training new employees and providing ongoing coaching to staff.
• Maintain a clean and organized work environment that reflects company standards.
• Support management in implementing marketing initiatives and promotional activities.

Benefits

• Competitive starting wages above industry average.
• Free meal discounts for team members.
• Flexible scheduling to accommodate personal commitments.
• Opportunities for career advancement into management roles.
• Comprehensive insurance options, including health coverage.
• Paid holidays and vacation days for eligible employees.
• Participation in 401(k) retirement savings plan with company matching.

Additional Perks for Managers

• Paid vacation leave.
• Performance-based bonus opportunities.
• Potential assistance with relocation for qualified candidates.