Account Reconciliation Specialist

Account Reconciliation: Performs detailed reconciliations of customer accounts to ensure accuracy and resolve discrepancies

Investigative Analysis: Investigates and analyzes account discrepancies, payment issues, and disputes to identify root causes and implement solutions

Collections Management: Manages the collections process, including contacting customers, negotiating payment plans, and ensuring timely payments

Reporting: Prepares and maintains accurate records of collections activities, account statuses, and reconciliation results

Communication: Liaises with internal departments such as sales, customer service, and finance to resolve account issues and improve collections processes

Compliance: Ensures all collections activities comply with company policies and relevant regulations

Process Improvement: Identifies opportunities for process improvements and implement best practices to enhance the efficiency of the collections process

Job Qualifications

Bachelor's degree in Finance, Accounting, Business Administration, or related field

Minimum of 2 years of experience in collections, accounts receivable, or related roles

Strong investigative and analytical skills

Excellent communication and interpersonal skills

Proficiency in accounting software and Microsoft Office Suite

Detail-oriented with a high level of accuracy

Ability to work independently and collaboratively within a team

Industries:Management Consulting

Function: Others