Job Description
Full job description
Greet patients/clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary.
Handle phone inquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments.
Appointment management includes no-shows, rescheduling and confirmations.
Register new patients/ follow up patients and update existing files by collecting patient details. Also, respond as appropriate to inquiries from patients regarding treatment, benefits, and billings; coordinate the resolution of related problems.
Provides information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor. Collect the payment/ co-payment if any after checking the insurance eligibility, enter on the hospital information system and then send the patient for consultation/ any other services.
Industries:Health, Wellness & Fitness
Function: Healthcare Administration
Job Skills
- Organizational Skills
- Problem Solving
- Communications
- Confidentiality
Job Overview
Date Posted
Location
Offered Salary
Not disclosed
Expiration date
Experience
Qualification
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