HR Manager -Talent & Learning and Development

KEY RESPONSIBILITIES

Develop and Implement recruitment plans tailored to the needs of the organization

Oversee onboarding programs, ensuring new hires are effectively integrated and licensed where applicable.

Lead the design, delivery, and evaluation of learning and development programs including security certifications, customer service, and supervisory training.

Implement talent development plans, including succession planning and performance improvement initiatives.

Maintain accurate records of employee licensing and certifications (e.g., PSRA compliance).

Analyze HR metrics and provide monthly reports on staffing, training effectiveness, turnover, and engagement.

Ensure compliance with Kenyan labour laws and private security industry regulations.

Manage internal employee communication on HR policy, benefits, and career development.

Conduct Training Needs Assessments (TNA) across departments and coordinate periodic refresher courses.

Manage the performance management cycle and coach managers on performance conversations.

Champion employee recognition, wellness, and retention strategies.

KEY PERFORMANCE INDICATORS

100% completion of background checks and PSRA licensing for new hires.

Fill 90% of approved roles within agreed timelines (TAT of <21 days).

100% completion of mandatory onboarding and induction for all new hires.

At least 85% of staff trained annually with improved performance outcomes.

Reduce annual staff turnover by 10% through retention initiatives.

Submission of accurate monthly HR reports by the 5th working day4.1 Minimum Knowledge/Qualification requirements

JOB REQUIREMENTS

Educational Qualification

Bachelor’s degree in HR, Business Management, or related field Professional Qualification-Higher Diploma in HRM, CHRP-K, or equivalent Valid IHRM Certification-Desirable

WORK EXPERIENCE REQUIREMENTS

Minimum of 7 years HR experience, with at least 3 in talent and L&D in a service-oriented or security-related organization

SKILLS (KEY SKILLS AND PERSONAL ATTRIBUTES)

Recruitment & selection expertise

Strong training design & facilitation skills

Understanding of labour law and PSRA compliance

Data-driven HR reporting and analytics

Performance management system implementation

Personal attributes required for the role

High integrity and confidentiality

Industries:Human Resources

Function: Human Resources