Customer Care Legal Liaison

Full job description

We are seeking a Customer Care Legal Liaison to join our team. The ideal candidate will be responsible for providing legal support and guidance to our customer care team to ensure compliance with laws and regulations related to customer interactions. The Customer Care Legal Liaison will also be responsible for handling any legal inquiries or issues that may arise from customer interactions.

Responsibilities:

Review and provide legal guidance on customer care policies and procedures

Ensure compliance with all laws and regulations related to customer interactions

Handle legal inquiries or issues from customers or other external parties

Collaborate with our legal team to address legal matters related to customer care

Develop and maintain legal documents and resources for the customer care team

Train and educate customer care team members on legal compliance requirements

Requirements:

Bachelor’s degree in Law or related field

Previous experience in a legal role or customer care role preferred

Strong understanding of legal and regulatory requirements related to customer interactions

Strong written communication skills, including accurate spelling and grammar

Ability to work effectively in a fast-paced environment

Detail-oriented and organized

Ability to think critically and problem-solve effectively

Package Includes

15 days annual leave

Momentum FundsAtWork provident fund

Market related salary

Life Insurance

If you are a dynamic and detail-oriented individual with a passion for legal compliance and customer care, we encourage you to apply for the Customer Care Legal Liaison position at our company.

Industries:Automotive

Function: Others