Collections & Recoveries Officer

Key Responsibilities:

Demand and enforce repayment of the bad debts.

Negotiate for repayment with bad debtors during recovery enforcement process.

Monitor arrangements for payments from bad debtors.

Attending public auctions as Family Bank representatives.

Attend/appearing in court for hearings when required as the Bank’s representatives.

Liaison with lawyers in recovery matters.

Under the guidance of the Assistant Manager, issue instructions to professional valuers to re-evaluate securities held in preparation of realization.

Liaise with auctioneers in the realization of securities and monitoring auctioning process to satisfactory conclusion.

Liaise with the Legal Department recovery litigations and where legal interpretations are required.

Managing effective relationships with internal and external customers.

Ensure effective communication to internal and external customers in writing (correspondence), on the phone or in person.

Prepare, submit detailed and accurate reports from recovery assignments making actionable business-oriented recommendations to management.

Maintain proper Debt Recovery documentation.

Ensuring compliance with regulations and the Bank’s policies and procedures.

Maintain the set budgets.

Evaluate cost/benefits, identify appropriate alternatives and make innovative initiatives to improve work efficiency

Any other official duties that may be allocated from time to time by management.

The Person:

The ideal candidate must possess the following:

Qualifications

Holds a bachelor’s degree in business, Accounts, Finance or related field.

Professional Credit or Debt recovery qualifications a plus.

Have a minimum of three (3) years practical experience with proven result-oriented track record in recoveries.

Industries:Banking

Function: Others