
Key Account Manager, South India
Milestone Systems, Inc
Job Description
Are you a seasoned Key Account Manager with a passion for driving business growth in the technology and security sectors? Join Milestone Systems to spearhead strategic partnerships and contribute to our high-growth journey across the Southern region in India. In this role, you'll take charge of a portfolio of large, active end customer accounts, leveraging your expertise to maintain relationships, identify opportunities, and drive business growth.
As the Key Account Manager, your primary responsibilities will include:
• Strategic Account Planning : Identify focus accounts, key stakeholders, and develop strategic plans.
• Customer Relationship Management : Build trust, understand evolving needs, and deliver exceptional service.
• Cross-Selling and Upselling : Identify opportunities to expand services and increase revenue.
• Project and Engagement Management : Ensure successful project execution and maintain clear client communication.
• Customer Needs Assessment : Continuously assess client needs and tailor solutions effectively.
• Value Proposition Development : Create and communicate compelling value propositions for our services and products.
What You'll Be Doing:
• Report directly to the Sales Team Lead, South & West and maintain a high level of engagement with Milestone Field Sales resources.
• Conduct end-customer account planning and prioritization.
• Drive business development plans with tech partners & Marketing.
• Collaborate effectively with internal teams to align partner activities with overarching company goals.
• Follow up on leads and hunt for new opportunities.
• Diagnose business issues and position our solution capabilities.
• Coordinate proof of concept and facilitate collaboration between stakeholders.
• Stay updated on the competitive environment.
Given the regional scope of the role, frequent travel throughout India is expected to meet with key accounts, attend industry events, etc.
• The ideal candidate should possess the following qualifications:
• A bachelor’s degree and above in Business-related studies or equivalent experience operating at a strategic level.
• Over a decade of sales experience, bringing a wealth of knowledge and expertise to the table.
• Proven track record of successfully selling technical solutions, making complex concepts accessible to clients.
• Familiarity with relevant industry sectors, providing a deep understanding of client needs and market dynamics.
• Excellence in managing large enterprise accounts, consistently delivering value, and exceeding expectations.
• Experience in channel sales strategies enabling maximization of market penetration and effective revenue growth.
Industries:Computer Software, Information Services, Information Technology & Services
Job Skills
- Account Planning
- Project Management
- Management
Job Overview
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