Process Manager (At-Home Vet Services – Supertails)

SuperTails

17000 per month
2 Opening(s)
Posted 23 hours ago
Internship
Posted recently
Application endsAug 15, 2025

Job Description

About the internship

We're looking for a smart, detail-oriented candidate to join our growing at-home services team at Supertails. You'll be responsible for managing & optimising the home services process. You'll be owning operational processes that ensure efficiency, consistency, and a smooth experience for both our pet parents and field teams.

Selected intern's day-to-day responsibilities include:

1. Design & implement processes: Build SOPs (standard operating procedures) for daily operations, home visits, feedback loops, and vendor coordination.

2. Monitor & optimize operations: Track how our processes perform on the ground, identify bottlenecks, and constantly look for ways to simplify and improve.

3. Cross-functional coordination: Work closely with on-ground teams, customer support, marketing, and tech to ensure seamless operations.

4. Quality assurance: Design and enforce checks to ensure services are delivered with consistency and quality.

5. Documentation & reporting: Maintain clean documentation of workflows and generate weekly/monthly reports for leadership review.

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 16th Jul'25 and 20th Aug'25

3. are available for duration of 6 months

4. have relevant skills and interests

Supertails.com is a first-of-its-kind platform that supports the ever-increasing pet parent community by providing trustworthy veterinary care and a one-stop solution for pet food and supplies. Supertails.com is differentiated by its unique proposition of being a fully digital telehealth consultation service made available through a team of highly experienced in-house veterinarians. With doorstep delivery services available across the country, the brand aims to bring pet parents closer to the largest assortment of pet supplies from India and across the globe.

Industries:Information Technology & Services

Function: Others

Job Skills

Job Overview

Date Posted
July 16, 2025
Location
Bengaluru, Karnataka
Offered Salary

17000 INR per month

Expiration date
August 15, 2025
Experience
0 To 3 Years
Your dream job is just a tap away — only on the BoostGrad app.
View on Boostgrad App
View on Browser
Continue