
Retail Relationship Officer
Bank of Africa Kenya Limited
Job Description
Responsibility Summary:
Manage a portfolio of retail customers - focusing on product penetration, profitability and customer satisfaction.
Grow branch fees and commissions through targeted product and service offering to the Retail portfolio.
Proactively manage and review credit applications to reduce the possibility of NPA.
Participate in marketing activities within the business areas to maximize growth.
Relationship management through customer acquisition and retention in line with the Bank's strategy.
Academic & Professional Qualifications
Bachelor's degree in Business, economics, finance or related field.
At least 2 years of experience in banking operations.
Strong knowledge of local banking industry, banking products, banking services and banking regulations.
Skills/Experience Required
Proficiency in marketing and selling.
Excellent interpersonal skills, the ability to build & maintain client relationships.
Sound financial management skills & proficiency in analyzing financial data.
Effective communication and presentation skills both verbal & written.
Industries:Banking
Function: Others
Job Skills
- Organizational Skills
- Interpersonal Skills
- Problem Solving
- Communications
- Client Relationship
Job Overview
Date Posted
Location
Offered Salary
Not disclosed
Expiration date
Experience
Qualification
