IT Infra Project Manager

• Must have detailed understanding of Managed Services Business Model

• Must have experience in Managing environment like, Linux, AIX, Websphere, Weblogic , Storage & Backup Admin,etc., roles.

• Must have expertise to perform Disaster Recovery Design Planning, HA Design Planning

• Must have expertise in to manage technical staff and Infra Hardware and Software equipment’s related to Cloud, Virtualization, Server, Network, Security, Databases etc.

• Must have effective abilities to maintain strong relation CIO, Vendors, Security and Other Support Teams

• Must have expertise handling technical escalation, technical analysis, Risk Management, Issue Management

• Must have expertise to plan/review/approve and deploy system-wide changes to reduce interruptions and server downtime.

• Must have expertise in planning/review/approve maintenance tasks to reduce interruptions and server crashes.

• Must have expertise to resolve escalated issues, Major incidents, Priority activities with good problem-solving abilities.

• Must have expertise to review error logs and user-reported errors and identify stable and reliable solutions

• Must have expertise to perform system capacity planning to reduce interruptions and server crashes

• Must have expertise to perform system backups and restoration according to company or industry standards

• Must have expertise to perform system security by noticing faults and vulnerabilities within the server’s architecture.

• Must have expertise to conduct training and perform interviews to hire candidates of domain skills.

• Must have expertise to analyze issues and good problem-solving abilities to avoid repeated failures.

• Must have knowledge on ITIL process like Incident Management, Change Management, Business Continuity Planning, Information Security process.

• Must have good communication abilities to drive teams on effective problem management, Change Management

• Must have documentation capabilities to provide RCA, Tracking of Open Issues, Risk

• Must have documentation capabilities SOP, Knowledge Articles required in providing technical support and guidance to users.

• Must have effective communication skills to present and also discuss issues with Vendors and Customers.

• Must have leadership skills to guide and drive the team to achieve goals as part project requirements.

• Must be self-motivated and have abilities to work in 24*7 Data Center environment.

• Must have effective knowledge to prepare and understand LLD, HLD Documentation

• Must have abilities in identifying, tracking and reporting Incident, Requests, Changes, Hardware Inventory, Risks, Issues

Industries:Information Services, Information Technology & Services, Outsourcing/Offshoring