Fall 2025 Internship: Airport Customer Service

Who We Are

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

What Will You Be Doing?

Support the Airport Sales & Operations (ASO) organization to improve operational performance, work with the ASO Directors to support 2025 initiatives. This internship is for Fall 2025 9/8/2025 - 12/12/2025 based in Denver, CO.

Essential Functions

Training standardization and compliance management

Department Manual Updates

Update training materials

ASO Dashboard support

Audit reporting functions

Other Functions

Assist with quarterly Loadmaster list is posted and current in each location at the start of every quarter.

Assists the CS Training Manager during the development of training courses to ensure quality control and effectiveness of all training.

Assist with Manage special projects and committees.

Assist with functions as indicated by the Director, Stations, Stations City Mgr or Stations Regional Mgr.

Qualifications

Fluent in both written and verbal communication skills

Bilingual (English and Spanish) is preferred

Knowledge, Skills And Abilities

Strong oral, written and presentation communication skills

Must be able travel for extended periods of time and work weekends

Knowledge of Microsoft Products

Ability to proofread, strong attention to detail and ability to effectively manage and prioritize assignments

Lesson and curriculum planning skills

Equipment Operated

Competency and comprehensive knowledge of PC, fax, scanner, digital camera, video camera, general office equipment, LCD, copy machine and various industry standard printers (ticketing, baggage and telex)

Work Environment

Typical classroom environment adequately heated and cooled.

Must be flexible and willing to work long hours to accommodate training needs that may include nights, weekends, and holidays

Physical Effort

Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently.

Supervision Received

General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments..

Positions Supervised

None

Class Year

Interns

($ per hour)

Freshman

18.81

Sophomore

19.50

Junior

20.50

Senior

21.50

Graduate Program

23.50

Industries:Airlines/Aviation

Function: Telemarketing and Telecalling