Claims Officer (AU) | w/ 30K Sign-On Bonus

Here are the reasons why you should join Intogreat:

1. We provide competitive salary packages with HMO coverage for you and free dependents

2. Group life insurance for your security

3. Mental health reimbursement package

4. Paid sick and vacation leave credits

5. Fun and exciting events for our employees

6. Convenient work location that are accessible to the basic necessities and hangouts

7. We value work-life balance

8. Work with driven & talented professionals

9. Fun and supportive work environment

10. We provide security for your workplace place

11. A growing team – more opportunities for you!

Come and be part of our growing team that you will surely enjoy!

Claims Assessment

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Manage the initial and ongoing portfolio of claims within agreed service standards and duration targets

Monitor the progress of a claim

Liaising with the Insurer to receive claim updates and speed along claim progress

Process new insurance claims notifications

Collect and collate accurate information and documents to proceed with a claim

Working with risk analysists and underwriters

Manage all administration aspects of the claim, ensuring that file notes, logs and diaries for each client are completed on time and accurately

Adhere to legal requirements, industry regulations and customer quality standards

Answer general incoming calls as required

Manage high volume of calls and emails

Handle queries to limits of role or delegate to the most appropriate staff member

Ensure the customer is treated fairly

Requirements

• Minimum of 3 years AU General Insurance Claims experience

• Experience in Commercial and Domestic Insurance products/lines

• Experience with any insurance software or tools

Industries:Outsourcing/Offshoring

Function: Others