811-CEC-Relationship Manager-VRM-Digital Banking Kotak 811-VRM

Description

Job Role

• Develops and expands existing High Net worth Customer relationships for liabilities

• Deepens relationships sourcing family accounts

• Cross sells bank products & builds penetration for remote banking channels like net/mobile banking

• Informs customers of new products or product enhancements to further expand the banking relationship.

• Maintains complete relationship record for assigned customer accounts.

• Ensures high levels of customer service orientation to meet benchmark NPS.

• Collaborates with the field sales teams to ensure lower cycle times and best conversion ratios

Job Description

• Graduate with min 2 years, or Post Graduate with a min of one year of experience

• Experience in tele-sales or relationship management in BFSI preferred.

• Certified in AMFI/IRDA

• Excellent communication skills – Verbal & Written

• Flair for Sales

• Good listening skills and strong communication abilities.

Industries:Banking, Financial Services, Investment Banking