Relationship Manager

Job Description:

The employee will be responsible for creating a local distribution network for the distributionof home loans through 'contact points' and direct marketing activities such as self-

construction site visits, pamphlet distribution and other activity. They will be responsible forcreation/empanelment of contact points. These contact points are generally the first points

of enquiry for a person looking to build or buy a home and include cement dealers, building

steel rods dealers, brick/gravel/sand dealers, building planners, small-time engineers,

masons, sanitaryware dealers, among others. The employee will be given complete charge of

the location where he/she is expected to foster relationships with 'contact points' and existing

borrowers of the home loan organisation. The role will be solely to distribute affordable

housing loans. This is a great opportunity to step into the affordable home loan industry with

exposure to all aspects of the job. Key Responsibilities:

1. Sales and Business Development: Achieve home loan disbursement goals by executing

a business plan that includes prospecting, networking, and field based marketing

activities.

2. Product Promotion: Present and promote Home Loans to prospective clients both

physically and digitally through social media channels.

3. Customer Relationship Management: Ensure proper customer profiling on each

call/prospective customer visit, to identify and understand his/her needs and

accordingly recommend the loan products. Build and maintain relationships with

customers to not only generate references but also to ensure timely servicing of the

loan.

4. Field Activities: Perform other field-based activities and marketing initiatives for the

generation of home loan leads as instructed by the branch manager.5. Customer Lifecycle Management: Be responsible for the complete lifecycle of a home

loan, right from the application, coordination required for processing the application,

to the end of the lifecycle of the customer in the organisation.

experience3

Industries:Consumer Services, Human Resources, Information Technology & Services